Business Continuity Consultant

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for consulting on corporate business continuity topics with clients. Key responsibilities include recommending and implementing solutions that protect the bank's assets and participating or leading business continuity initiatives and ongoing process activities (i.e., scenario analysis, plan development, testing, event management, and progress reporting/measurement). Job expectations include providing subject matter consulting support in audit and regulatory matters as needed.

Individual contributor responsible for developing, implementing, and maintaining business continuity and operational resiliency strategies. Works closely with Global Technology (GT) subject matter experts to understand their processes, assess recovery risks, and provide solutions to help manage and minimize those risks associated with a disruption of a business function. Ensures GT is prepared to effectively respond to disruptions and recover critical business functions in a timely manner, minimizing operational, financial, and reputational impacts. Serve as a response team lead during continuity events, coordinating efforts to mitigate impact and facilitate recovery, ensuring the continuity of GT operations.

Responsibilities:

• Conducts current-state risk-based assessments to develop business continuity management strategies and monitors the effectiveness following the implementation of the plan
• Evaluates the performance of plans, processes, and programs at assigned organizational level, while assessing progress towards identified objectives
• Implements, monitors, and modifies procedures for the effective response to incidents and the continuance of critical business services, based on testing and exercises of plans or actual events
• Supports testing of business continuity plans to assess readiness, identify deficiencies, and promote enhancements
• Identifies, validates, and escalates gaps in business continuity readiness to senior management and second line partners

• 2+ years of experience with business continuity laws, rules and regulations including internal Bank policies
• Strong analytical skills and the ability to assess complex situations, develop effective solutions and make informed decisions during event/crisis
• Excellent communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders
• Excellent project management skills, including the ability to prioritize work, and meet deadlines
• Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes
• Experience with GT risk framework and methodologies

• Proficient in Microsoft Office Suite and BCP software/tools
• Strong understanding of GT functions and application environments

• Active Listening
• Adaptability
• Attention to Detail
• Critical Thinking
• Data Collection and Entry
• Collaboration
• Continuous Improvement
• Issue Management
• Record Keeping
• Written Communications
• Business Continuity Management
• Data Management
• Data and Trend Analysis
• Policies, Procedures, and Guidelines Management
• Process Simplification