AWS Product Manager - Tech Delivery

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
Responsible for maximizing the value for one or more products, at the program level in a scaled Agile model. Defines the vision and roadmap for the program, defining and prioritizing the features/epics in the program backlog, and articulating this to both stakeholders and development teams. Works closely with stakeholders to understand their needs, and with Products Owners to ensure they are aligned on priorities. They support and collaborate with the Product Portfolio Executive on financials throughout delivery. Is an expert of the products, business or technology domain, and the industry in which the product competes. This role can be part of the business/LOB (recommended) or in technology. As an expert, creates the vision and roadmap for the program based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain. Communicates the program vision and roadmap to stakeholders, Product Owners and the teams. Oversees the budget(s) for one or more products. Provides input into defining business capabilities and aligning them to products or creating new products to support them. Articulates the business value to Product Owners so they understand product and strategy; Ensures alignment across product roadmap to achieve portfolio objectives. Creates and prioritizes features/epics in the program backlog; empowered to make decisions about trade-offs with emerging work versus planned work. Refines features/epics with the Product Owners to ensure there is enough ready work for the upcoming 1-2 quarters. Reviews and accepts features/epics and is empowered to make on-the-spot decisions on scope and requirements. Works in partnership with the Product Owners and the teams to ensure that optimum value is obtained through technology and through an advanced understanding of the business and industry trends. Participates and attends relevant industry events to bring points of view and trends to the Bank. May lead a Community of Practice and participate in the Center of Excellence. May manage a team.

• Define the vision, strategy, and roadmap for AWS-based products and services (e.g., landing zones, data platforms, developer platforms, cloud-native services).
• Translate business and customer needs into AWS service offerings that drive adoption, scalability, and value.
• Prioritize features and improvements using data-driven insights, stakeholder input, and alignment with enterprise objectives.
• Ensure alignment with the AWS Well-Architected Framework (Reliability, Security, Cost Optimization, Performance, Sustainability).

• Act as the voice of the customer for AWS products, ensuring product decisions reflect business needs.
• Build strong relationships with stakeholders across business units, engineering, operations, and compliance.
• Gather and analyze customer feedback, usage data, and industry trends to refine product direction.
• Lead stakeholder communications on product vision, roadmap, and release updates.

• Partner with engineering, DevOps, and SRE teams to deliver AWS product features on time and within scope.
• Define and maintain product backlogs, user stories, and acceptance criteria.
• Oversee go-to-market activities, adoption campaigns, and internal enablement for AWS services.
• Coordinate with release and service delivery teams to ensure smooth rollouts.

• Define and enforce product policies for security, compliance, data residency, and IAM in AWS environments.
• Partner with FinOps teams to track and optimize AWS costs, ensuring financial accountability.
• Ensure product delivery meets regulatory requirements (e.g., SOC2, PCI-DSS, GDPR, financial regulations).
• Maintain alignment with enterprise governance standards while enabling agility.

• Monitor product performance through KPIs (adoption, cost efficiency, NPS, service uptime).
• Drive continuous improvement through customer feedback, retrospectives, and emerging AWS capabilities.
• Stay current with AWS service innovations and identify opportunities to enhance the product portfolio.
• Evangelize AWS product offerings within the organization, promoting self-service and best practices.

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
• 5+ years of experience in product management or product ownership, with at least 2+ years focused on cloud (AWS preferred).
• Strong knowledge of AWS services (EC2, S3, RDS, Lambda, EKS, VPC, IAM, CloudFormation, etc.).
• Proven ability to translate business needs into technical product requirements.
• Excellent communication and stakeholder management skills.
• Experience with agile methodologies and backlog management (Jira, Azure DevOps, etc.).

• AWS Certified Solutions Architect or Product Manager certification.
• Experience in financial services, healthcare, or other regulated industries.
• Knowledge of cloud governance, security, and compliance frameworks.
• Familiarity with FinOps and cloud cost optimization practices.
• Background in software engineering, cloud architecture, or DevOps.