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AVP - Technology Manager

Yesterday Hyderabad, India

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

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Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

Client Facing Platform Technology team is responsible for technology that drives key client-facing platforms and channels across Consumer, Small Business, and GWIM including the Digital, Online, Mobile, Contact Center, Payments and Commerce, Fraud, Financial Center and ATM Technologies. Manages the bank's award-winning websites and e-Commerce initiatives, leading the technology trends in virtual financial centers and new generation of ATM customer experience.

Job Description


  • This role is responsible for building and leading a team to deliver technology products and services that meet business outcomes.
  • Primary responsibility is to lead and manage set of teammates, ensuring they are developing as engineers through coaching, mentoring, feedback, and hands-on career development.
  • Other key responsibilities include contributing to a technology strategy and ensuring technology solutions comply with applicable standards.
  • This role also advocates and advances modern, Agile software development practices and evangelizes great engineering and organizational practices.
  • As a Technology Manager this role is a manager of teams and responsible for successful delivery
  • Make sure people adhere to coding standards and guidelines set by leads, develop automation and functional test plans. Candidate will be expected to analyze and troubleshoot production issues or any high priority issues and assist team in ongoing delivery efforts.

Responsibilities

  • Accountable for team level resource and financial management; builds and maintains teams through talent acquisition.
  • Sets maturity objectives and enables individuals/teams to with training & resources to achieve them.
  • Sets and tracks quality and performance objectives.
  • Facilitates performance and career development of individuals through performance reviews, coaching, and building individual development plans that are needed to develop competencies and skills.
  • Understands individual and team maturity and performance through team/client feedback.
  • Manages relationships with business and technology partners.
  • Accountable for solution delivery as relevant to their teams
  • Accountable to ensure all relevant risk, financial, and compliance polices, and standards are met
  • Accountable for the application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews).
  • Contributes to the technology strategy for their technical domain.
  • Ensures that execution is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders.
  • Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers.
  • Leads and creates followership in Communities of Practice in the organization.
  • Closely working with onsite team for deliverables (Feature grooming / story grooming / architecture design / sprint planning meetings), update status regularly in leadership meetings
  • Develop culture of innovation in teams.

Requirements


Education

  • B.E./ B. Tech/M.E./M. Tech/MCA (prefer IT/CS specialization)
  • Certifications If Any:

Experience Range


  • 12 Years+

Foundational Skills

  • At least 10+ years of experience in Development and delivery.
  • Broad knowledge in Banking technologies
  • Good depth of Knowledge of Authentication Omni channels, Java authentication frameworks
  • Understanding of OO design, good programming skills with DB/Java/other emerging technologies
    • Familiar with development tools Bitbucket, Maven, Eclipse, or similar tools
    • Experience working with the global delivery model
  • Accountable for team/program level resource and financial management; builds and maintains teams through talent acquisition.
  • Sets maturity objectives and enables individuals/teams to with training & resources to achieve them.
  • Sets and tracks quality and performance objectives.

Desired Skills


  • Excellent interpersonal and relationship-building skills with the ability to communicate effectively with senior managers.
  • Ability and desire to think creatively to deliver business results both independently and as part of a team.
  • Ability to influence others, intellectually curious, meticulous, team player and able to perform under pressure.
  • Independent, strong analytical skills, someone who can resolve issue by understanding the root cause and effect.
  • Detail-oriented aptitude with a high degree of accuracy
  • Strong communication written, verbal skills.
  • Experience in banking domain (Consumer & Small business)

Work Timings

  • 11:00 AM to 08:00 PM IST

Job Location


  • Hyderabad

Client-provided location(s): Hyderabad, India
Job ID: BankOfAmerica-JR-25029760
Employment Type: FULL_TIME
Posted: 2025-08-13T19:00:19

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Office Life and Perks

      • Vacation and Time Off

        • Leave of Absence
        • Personal/Sick Days
        • Paid Holidays
        • Paid Vacation
        • Sabbatical
      • Financial and Retirement

        • Performance Bonus
        • Company Equity
        • 401(K) With Company Matching
      • Professional Development

        • Promote From Within
        • Mentor Program
        • Access to Online Courses
        • Lunch and Learns
        • Tuition Reimbursement
      • Diversity and Inclusion

        • Diversity, Equity, and Inclusion Program