Job Description:
Company Overview
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
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Location Overview:
Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre.
The team:
The Global Markets Business Controls Office (BCO) is responsible for the creation, maintenance and oversight of a robust supervision and control infrastructure relating to non-financial risk, including but not limited to compliance with regulatory rules and guidance as well as operational controls in partnership with the business Front Line Unit (FLU).
BCO is a global group with teams in many locations including New York, Charlotte, London, Paris, Hong Kong, Singapore and Tokyo providing control oversight to Sales, Trading, Electronic/Algorithmic and Research businesses across Global Markets in respect of regulatory and governance programs.
Role Description:
BCO has an open role for a Business Controls Officer to work within a global team of Business Controls specialists, focused on Equities.
This position will require product knowledge to provide expertise to key aspects of the bank's control framework in the FLU or 1st Line, including documenting operational incidents, identifying and resolving control gaps through raising and managing self-identified audit issues, providing support to Equities supervisors, working with BCO Trade Surveillance to resolve alerts and documenting the lineage between sales/traders and their supervisors among other things.
Responsibilities:
The successful candidate will report to the Head of UK & CEEMEA Equities Business Controls Office. They will undertake the day-to-day development and/or enhancement of the controls framework focused on Equities. They will have a knowledge of trading, together with an understanding of controls and other Trading and Sales applicable regulations related to this asset class.
This individual will work closely with the LOB supervisors and senior management/COOs and other support functions (e.g., Compliance, Enterprise Independent Testing (EIT), Risk, Operations and Technology, Legal, Audit and Human Resources). Their goal will be to ensure that the controls and supervisory framework is complete, keep up to date with changes within the organization and are compliant with applicable laws, rules and regulations, implementing industry best practices.
What we are looking for:
Candidates must be able to thrive in a fast-paced and high-pressure environment with primary responsibilities being to:
- Work within a global team within the GM BCO function charged with providing expertise together with others, maintaining global transparency and consistency (where appropriate) of roles, processes and accountabilities, and enhance governance and associated documentation;
- Work with global GM BCO and internal stakeholders to identify control gaps, design, implement and track through SIAIs remedial actions to close and continue to improve conduct and culture within the business and wider organisation;
- Support the bank's Trade Surveillance Framework in the FLU or 1st Line responsibilities, including design, implementation, parameter setting, regular reviews, venue coverage, data quality, alert dispositioning and investigations;
- Identify and resolve any gaps in the control framework;
- Provide BCO input into Enterprise and Global Markets policies and procedures;
- Represent Global Markets BCO at various committees, forums and meetings as required; and
- Act as an escalation point to BCO and local FLU leadership for any items that require escalation, awareness or approval.
Experience required:
- Demonstrated industry experience within Global Markets and/or Support Functions;
- In-depth Equities product knowledge;
- Bachelor's degree or equivalent work experience;
- Understanding of Market Misconduct behaviors across Trading and Sales business;
- Ability to work collaboratively across multiple stakeholders and deliver results in a timely manner;
- Self-starter with ability to multitask and manage competing priorities, managing effectively in a dynamic environment;
- Excellent verbal and written communication skills with the ability to articulate complex concepts in a clear and concise manner;
- Attention to detail and high standard for quality work product;
- Commitment to provide timely and accurate guidance to FLU with strong ability to influence when needed;
- Inquisitive mindset and the ability to think creatively to solve problems and anticipate potential questions or issues;
- Effective time management and prioritization, strong multi-tasking abilities; and
- Excellent judgment in handling sensitive and confidential information;