Assistant Manager

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

• Provide operational support to Global Markets and Global Banking FLUs with regard client and bank-initiated client account closures.
• Effectively communicate pending account closures to internal stakeholders as identified through various systems.
• Management of daily activities ensuring adherence to deadlines and procedures in conjunction with regulatory requirements (where applicable).
• Identifying and resolving data or process issues
• Critical thinker with the ability to analyze problems and identify both tactical and strategic solutions.
• Leveraging large data sets to perform meaningful account reconciliation and analysis.
• Involvement in producing monthly metrics within process.
• Driving opportunities to consolidate metrics and standardize across process where possible.
• Identify and generate ideas for automation opportunities.
• Navigating several internal enterprise applications to source required information.
• Engagement and ownership for projects and initiatives relating to KYC reliance and policies.

• Control focused mindset and relative understanding of regulatory and reputational risks by applying adequate business context for appropriate groups like audit and regulators.

• Strong organizational skills with the ability to prioritize and manage workload through fluctuating volume periods; ability to multitask whilst managing competing priorities and meeting deliverable deadlines.
• Highly motivated and proactive self-starter; strong sense of ownership & ability to create and execute plans without daily oversight.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Experience in a data driven role with the skillset to interpret data to derive meaningful intel and output.

• Power user of Microsoft products. Experience in business analysis via excel based analytics with skills to create v-lookups, pivot tables and the ability to handle large volumes of data. Ability to create macros preferred but not essential.

• Ability to communicate with people across the organization in a variety of roles to effectively managed risk and achieve desired results.
• Excellent attention to detail, consistent performer with a focus on accuracy and detail.
• Able to demonstrate flexibility and experience working in a fast paced and challenging environment.
• Ability to challenge the status quo with the drive to recommend and influence best practices and recommended actions.
• Strives to bring new thoughts and ideas to team to drive innovation and unique solutions.