Analyst I - System Administration & Support
Job Description:
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
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Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview:
The Global Information Security (GIS) is responsible for protecting Bank information systems, confidential and proprietary data, and customer information. The team develops the Bank's Information Security strategy and policy, manages the Information Security program, identifies, and addresses vulnerabilities, Develops, deploys and manages a risk-based controls, portfolio, Manages and operates global security operations center that monitor, detect and respond to cybersecurity incidents.
Job description:
This role provides daily operational support for the BISO ERP Governance and Strategy team, producing and pulling metrics for Monthly, Quarterly Business Reviews, preparing reports, GIS dashboards, create, update process documents, SOP's etc. The individual will also help facilitate communication, awareness, and training. A large part of the role is coordinating the various projects and work activities that support the BISO ERP Exceptions Governance activities. Responsibilities include coordinating with cross-functional stakeholders, BISO SLT, and SISOs to support modifications and improvements to the BISO ERP Exception Review Framework and related projects, reports, metrics, documentation, and communication materials.
Responsibilities:
- Creating and QA'ing Key Risk Review monthly reports, creating dashboards
- Calculating the BISO Key Risk Review Deliverable Metrics which measure the creation, completeness, and deliverable of the KRR's.
- Supporting Project managers(BISO Governance team) and co-ordination
- Producing and pulling metrics for Monthly Business Reviews
- Creating incident summaries every month and following along with GIS Incident Response team for better understandings
- Creation of CIO KRR and FLU Risk Committee Meeting materials - Vulnerability Management and Risk Exposure - monthly production for CIO KRR reports with quarterly delivery to FLU KRRs and FLU Risk Committee meetings.
- Partners with the Phishing and Vishing metrics program owners monthly for data results delivery
- Coordinates with DLP, ADSF, BISO Exceptions teams to deliver their content in KRRs
Requirements:
Education: Bachelor's Degree or technology and cybersecurity background
Certifications: CEH, CompTIA Security+, CISA (Good to have)
Experience Range: 4+ years
Foundational skills:
- Highly skilled with all Microsoft tools (must be an expert in MS Excel and Powerpoint) and good knowledge on BI tools like Tableau, MicroStrategy
- Comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding
- Excellent critical thinking skills, attention to detail, thoroughness, diligence
- Contribute to create a positive team culture within a diverse workforce
- Strong risk awareness, including operational, compliance, reputational risk
- Work independently and as part of a team to achieve team, bank objectives
Desired skills:
- Producing and pulling metrics for Monthly, Quarterly Business Reviews
- Creating and QA'ing Key Risk Review monthly reports, creating dashboards
- Creation of CIO KRR and FLU Risk Committee Meeting materials - Vulnerability Management and Risk Exposure - monthly production for CIO KRR reports with quarterly delivery to FLU KRRs and FLU Risk Committee meetings
- Exemplary presentation and communication skills, specifically written communications
- Extensive knowledge of analyzing vulnerabilities and validation of remedial plans
Work timings: 1.30pm to 10.30pm
Job location: Chennai,Hyderabad,Mumbai
Perks and Benefits
Health and Wellness
- FSA
- HSA
- On-Site Gym
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
Work Flexibility
Office Life and Perks
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Sabbatical
Financial and Retirement
- Performance Bonus
- Company Equity
- 401(K) With Company Matching
Professional Development
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Tuition Reimbursement
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program