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Banfield Pet Hospital

Veterinary Assistant

Chestnut Hill, MA

JOB TITLE Veterinary Assistant TEAM Hospital
FUNCTION, FAMILY Service Operations (Pet), Hospital Operations (Pet) COST CTR #: Varies
REPORTS TO Practice Manager JOB LEVEL B3
STATUS Full-time Part-time
The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary
care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and
effective hospital environment.
• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best

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quality pet care and to maximize the veterinarian's and veterinary technician's productivity.
Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of
• Provide professional, efficient and exceptional service at all times. This includes performing or preparing
procedures that do not require veterinarian or veterinary technician assistance, completing preparatory
work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring
hospitalized or surgical pets as allowed in the state practice acts.
• Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and
other issues.
• Obtain relevant information and history from clients and maintain proper and complete medical charts.
• Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following
standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
• Assist with surgery as applicable.
• Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for
veterinary assistant skills and duties.
• Mentor other paraprofessionals in the hospital.
• Other job duties as assigned.
• Quality - The consumer is our boss, quality is our work and value for money is our goal.
• Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we
support the responsibility of others.
• Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
• Efficiency - We use resources to the full, waste nothing and do only what we can do best.
• Freedom - We need freedom to shape our future; we need profit to remain free.
• Action Oriented
• Customer Focus
• Listening
• Peer Relationships
• Personal Learning
• Ensure medical quality
• Effective communication

Client-provided location(s): Newton, MA, USA
Job ID: banfield-R-121176
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Flexible Work Hours
    • Four-Day Work Week
  • Office Life and Perks

    • Commuter Benefits Program
    • Pet-friendly Office
    • Casual Dress
    • Company Outings
    • On-Site Cafeteria
  • Vacation and Time Off

    • Leave of Absence
    • Paid Holidays
    • Paid Vacation
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Financial Counseling
    • Relocation Assistance
  • Professional Development

    • Promote From Within
    • Internship Program
    • Work Visa Sponsorship
    • Tuition Reimbursement
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Banfield Pet Hospital.