Sr. Consultant - IFS Service Management

Overview

Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 145 territories, with 41,000 professionals and a combined worldwide revenue of $4.7 billion.

Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

• Provide leadership and lend experience to complex IFS projects. Projects may include, but are not limited to new software implementations, upgrades and improvement projects in a variety of organisation settings.
• Demonstrate significant knowledge of IFS applications including a detailed understanding of functionality and methodologies that support successful software projects in various organisation settings and industries. Responsibilities may include: a. Facilitating client research and gathering requirements b. Defining current and future processes and business requirements c. Module configuration d. Defining and designed data models e. Testing, training and implementation support
• Execute project tasks and create deliverables, including: a. Executive presentations b. Functional and technical specification documentation c. Design documentation d. Process and operating procedure documentation e. Internal control documentation f. Business requirements g. Gap analysis h. Business case
• Execute project work plan and assist client team members to meet goals
• Appropriately transfer knowledge and/or train client peers to enable them to maintain implemented software solutions
• Demonstrate excellent team skills and a positive attitude
• Be familiar with and assist in meeting project budgets and timelines
• Assist in negotiations and/or conflict resolution with project team members
• Deliver Exceptional Client Service (ECS) to all client interactions and projects (including internal clients/co-workers)
• Maintain current knowledge base in area of expertise by complying with continuing education requirements, participating in professional organisations, independent study, etc. Integrate new knowledge and skills into daily work and share with colleagues, as appropriate.
• Support internal business unit and firm operations by developing knowledge of office and firm operations and by actively participating in internal projects and operations along with complying with all firm standards.

• A minimum of five years of IFS implementation experience as a consultant or on a client team is required.
• In depth functional knowledge within an area of IFS e.g. Human Capital Management, Finance, Manufacturing or distribution.
• Understanding of an ERP project delivery methodology is preferred.
• Process improvement experience is beneficial but not required.
• Demonstrated excellent oral, written, interpersonal, presentation, facilitation, negotiation, organisational, analytical, and problem-solving skills as well as strong computer skills are required.
• Ability to provide exceptional client service, effectively lead project teams, appropriately prioritise, pay attention to details, display appropriate professional appearance and demeanour, and work in a fast-paced, team environment are essential.
• Must be able to work non-standard and extended hours, based on project demand, and to travel overnight in order to meet client and/or internal demands.