Insurance Account Manager

Location: Role will start in Allentown, PA for training and transition to Nazareth, PA regularly after training

Worksite Arrangement: On-site

Compensation: $75,000 - $80,000 DOE. *P&C License required

Overview:

Avenica is currently evaluating talent for a Personal Lines Account Manager to support a high-volume insurance team specializing in renewals and high net worth clients. This role is ideal for a licensed insurance professional with at least three years of personal lines experience who can work across multiple carriers and quickly integrate into a fast-paced environment. You must hold an active Property & Casualty (P&C) or Personal Lines license.

Key Responsibilities:

• Client & Policy Management: Handle renewals, rewrites, and general servicing of a merged book of business with multiple carriers.
• Customer Service: Deliver in-office support and respond to inquiries on policies, claims, and coverage.
• Sales Support: Identify cross-sell opportunities and educate clients on coverage options and cost savings strategies.
• Carrier & System Updates: Enter and maintain accurate data in AMS360; manage correspondence and downloads from carriers.
• Claims Support: Provide claims communication, maintain documentation, and follow up with clients and adjusters.

Qualifications:

• Active P&C or Personal Lines license required
• Minimum of 3 years’ experience in a similar insurance setting
• In-depth knowledge of personal lines underwriting and multi-carrier workflows
• Experience with AMS360 a plus. Proficiency using Microsoft Office suite.
• Must be highly organized, detail-oriented, and able to work on-site daily
• Strong communication skills, both verbal and written.

Compensation & Benefits Notes:

• Competitive salary based on experience, with opportunities for performance-based incentives
• PTO and sick time
• Holiday Pay
• 401k and company matching
• Health and Life insurance
• Company events

Upon completing the application, you will be prompted to complete our HAALO inventory. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. HAALO is the next step required to complete this application.

By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.