You're a collaborator who loves solving problems with technology and using your good interpersonal and organizational skills to build positive relationships. We'll surround you with people who are as passionate about technology and innovation as you are.
Come join us:
ERP is all about helping businesses simplify complexity and thrive in the digital age. You'll be solving your client's challenges and turning their needs into goals and solutions through Microsoft Dynamics 365.
Working as part of the ERP team you'll collect information, analyze requirements and solve problems, providing technical and operational support.
What you'll do:
• As the central point of contact for our existing customers, you will analyze customer inquiries, process customer requests, and provide advice via telephone, email, or remotely.
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• You will handle 2nd/3rd-level support for customer projects.
• You will assist our customers with questions regarding the customer-specific configuration of their Microsoft Dynamics AX/365 solution, particularly in the finance area (remotely).
• Your tasks will include support and error analysis for company-specific Microsoft Dynamics AX/365 implementations and associated systems.
• Additionally, you will conceptually prepare extensions and deliver them to the customer after implementation.
Skills and experiences:
• You have several years of experience in a similar position, with corresponding process know-how and understanding of value flows in this environment.
• You have solid knowledge of business processes.
• You know Microsoft Dynamics AX/365, especially in the finance area.
• You enjoy working with people and excel in service-oriented thinking and acting.
• Your structured and solution-oriented approach allows you to keep a cool head even in demanding situations.
• You are fluent in German and English, French is a plus.
About you
Characteristics that can spell success for this role
• Consultative Collaboration: You thrive on building relationships, fostering collaboration, and providing insightful consultation.
• Resilience Adaptability: In the face of challenges, you remain resilient, adaptable, and flexible, embracing change with confidence.
• Intellectual Curiosity: Your passion for technology is matched only by your insatiable curiosity, driving you to explore and innovate relentlessly.
• Compelling Communication: As a convincing storyteller and engaging content creator, you have the ability to captivate audiences and drive meaningful connections.
Enjoy your career
Some of the best things about working at Avanade
• Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
• Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits [1] here.
A great place to work
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [2] Inclusion & Diversity page.
Create a future for our people that focuses on
• Expanding your thinking
• Experimenting courageously
• Learning and pivoting
Inspire greatness in our people by
• Empowering every voice
• Encouraging boldness
• Celebrating progress
Accelerate the impact of our people by
• Amazing the client
• Prioritizing what matters
• Acting as one
Learn more
To Learn more about the types of projects our ERP team works on check out these case studies:
[3] How Norma Group transformed automotive supplier processes by harvesting the power of cloud-based ERP
[4] At Avanade, you can be your best self and do your best work
[5] https://www.avanade.com/en/about-avanade/careers
References
Visible links
1. http:// https://www.avanade.com/-/media/asset/careers/switzerland-benefits.pdf?la=en&ver=2&hash=C925D6B41757EA8F6FF230E15DCA50B7
2. https://www.avanade.com/en-us/about-avanade/inclusion-and-diversity
3. https://youtu.be/V6D-gdjWbgw
4. https://youtu.be/5A41tfinqEw
5. https://www.avanade.com/en/about-avanade/careers