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Dynamics 365 CE Functional Lead

Phoenix, AZ

CO Salary Range: USD 125,000.00 - 145,500.00 per year

Dynamics CRM Functional Lead

At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.

Come join us

As a Dynamics CRM Functional Lead, you'll be considered a learned professional who applies your subject matter expertise to design and implement CRM solutions for our clients across all phases of Avanade's projects. You will be responsible for working with clients and leading Avanade delivery teams in planning, designing, building, testing, and maintaining CRM solutions. Further, you are likely a great manager with vast CRM experience. You understand the nuts and bolts of CRM systems, and, more importantly, you know how to connect with clients and lead a team to reach its goals. You are organized, energetic, and as comfortable in front of a boardroom as in front of a whiteboard with your development team. This role provides the opportunity to work for Microsoft's #1 partner, with an unrivaled focus on personal development and training in technology and softer consulting skills. Together we do what matters.

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What you'll do

* Translate business requirements into Dynamics 365 CE solutions in collaboration with stakeholders
* Support the sales team in crafting deals, with accountability for overall estimates
* Design and configure Dynamics 365 CE to optimize client business processes
* Guide your project team, establishing and tracking achievements, coordinating actions, seeking expert advice, balancing open issues, and contributing to team meetings and reports
* Define how we measure business and operations success and validate CRM system performance
* Support clients on Dynamics 365 CE standards and prepare them for using their CRM solution by setting training programs and redefining new roles and responsibilities
* Grow your network through educational opportunities, reading industry publications, building and maintaining your personal and business networks, and joining professional organizations

Skills and experiences

* Lead functional technology and design teams to ensure consistent, beneficial client interaction, and solution delivery
* Reviewed your team's work across all phases of Avanade projects (e.g., Plan, Analyze, Design, Build and Test)
* Ability to effectively communicate complex information between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issues
* Designed conceptual architecture and functional and/or technical solutions for large complex technology projects
* Consultative approach with clients on complex projects
* At least 3 full lifecycle implementations of Microsoft Dynamics 365 CE or Dynamics CRM
* Experience managing/leading teams both on and offshore is required

About you

Characteristics that can spell success for this role

* Consultative, collaborative, relationship builder
* Resilient, adaptable, flexible
* Intellectually curious and passionate about tech
* Client-centric attitude
* Passion for learning and development

Enjoy your career

Some of the best things about working at Avanade

* Pathway to work on industry leading programs of work
* Opportunity to work with global customers
* A people-first culture that supports innovation to push teams in new directions
* Quickly turn your ideas to human impact by cultivating a team that will help clients unlock what's next
* Real-time access to technical and skilled resources globally

Find out more about some of our benefits [1] here.

A Great Place to Work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [2] Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking
• Experimenting courageously
• Learning and pivoting

Inspire greatness in our people by

• Empowering every voice
• Encouraging boldness
• Celebrating progress

Accelerate the impact of our people by

• Amazing the client
• Prioritizing what matters
• Acting as one

Learn more

To learn more about the types of projects our CRM team works on check out this info:

* [3] Being a Consultant at Avanade

* [4] Geocode Records Fast
* [5] Customize Microsoft Dynamics 365 Field Service Schedule Board
* [6] UNICEF Netherlands

Interested in knowing what's going on inside Avanade? Check out our blogs:

* [7] Avanade Insights - exchange ideas that drive tomorrow's innovation

* [8] Inside Avanade - explore what life is like working at Avanade

Compensation for roles at Avanade varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, and Washington as set forth below: Colorado: $125,000 - $145,500

Visible links

Client-provided location(s): Phoenix, AZ, USA; Portland, OR, USA; Tucson, AZ, USA; Denver, CO, USA; Salt Lake City, UT, USA; Boise, ID, USA
Job ID: Avanade2-5134
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Happy Hours
    • Snacks
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
  • Professional Development

    • Leadership Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Woman founded/led
    • Black founded/led
    • Latinx founded/led
    • Asian founded/led
    • LGBTQ+ founded/led
    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program