At Avanade, we see how the power of Dynamics 365 & Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.
Come join us
As a Customer Engagement Developer, you will play a key role in designing, developing, and implementing Microsoft Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft's #1 partner, with a strong focus on professional development, cutting-edge technology, and leadership in solution delivery.
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What you'll do
We are looking for a skilled and client-focused Dynamics 365 CE Functional Consultant to join our team. The ideal candidate will have a strong background in business analysis and CRM processes, with hands-on experience configuring and implementing Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, or Field Service). You will work with clients to understand their requirements, design solutions, and ensure successful delivery that drives business value.
Key Responsibilities:
* Engage with clients to understand business requirements and translate them into technical solutions using Microsoft Dynamics 365 CE.
* Design, develop, and implement solutions in Microsoft Dynamics 365 CE using JavaScript, C#, Power Automate, and plugins.
* Extend D365 CE functionality using Power Platform, JavaScript, TypeScript, C#, and Azure services.
* Develop integrations between Dynamics 365 CE and third-party systems using Dataverse, APIs, and Azure Logic Apps.
* Provide technical leadership, mentoring junior developers and guiding best practices in development and solution architecture.
* Work closely with functional consultants to ensure technical feasibility and optimal implementation of business requirements.
* Conduct code reviews, system testing, and troubleshoot complex issues.
* Stay up to date with Microsoft's roadmap, new features, and industry best practices to ensure continuous improvement and innovation in solution delivery.
* Proven experience as a Dynamics 365 CE Developer at a senior consultant level.
• Strong proficiency in:
• Dynamics 365 customization and configuration
• JavaScript, C#, .NET Framework
• Power Platform (Power Apps, Power Automate)
• Plugin and custom workflow activity development
• REST APIs and web services
• Azure Function Apps
* Experience integrating with external systems using Dataverse, APIs, and Azure integration services.
* Deep understanding of Dataverse, security models, and governance best practices.
* Familiarity with ALM (Application Lifecycle Management), DevOps, and CI/CD pipelines.
* Strong problem-solving and debugging skills.
* Strong problem-solving skills and ability to communicate effectively with technical and non-technical stakeholders.
* Microsoft certifications are highly desirable.
A great place to work
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [1] Inclusion & Diversity page.
Create a future for our people that focuses on
• Expanding your thinking
• Experimenting courageously
• Learning and pivoting
Inspire greatness in our people by
• Empowering every voice
• Encouraging boldness
• Celebrating progress
Accelerate the impact of our people by
• Amazing the client
• Prioritising what matters
• Acting as one
Learn more
To learn more about the types of projects our team works on, check out these case studies:
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Interested in knowing what's going on inside Avanade? Check out our blogs:
• [2] Avanade Insights - exchange ideas that drive tomorrow's innovation
• [3] Inside Avanade - explore what life is like working at Avanade
References
Visible links
1. https://www.avanade.com/en-us/about-avanade/inclusion-and-diversity
2. https://www.avanade.com/en/blogs/avanade-insights
3. https://www.avanade.com/en/blogs/inside-avanade