Job Requisition ID #
25WD89499
Position Overview
We believe that by creating engaging and efficient employee experiences, we can better support our end customers. We have a new opportunity to continue to grow the Autodesk team in India and are looking for a full time UX Designer to join us.
Our Experience Design (XD) team is responsible for experiences that help our internal employees in Customer Success, Marketing, Sales, and more be the best at their jobs. The products we design support our internal employees to give our end customers the best experience possible. This role will have a close focus on the Customer Success domain, who are responsible for support cases submitted by customers across all of our products. This is a complex problem space and we work closely with stakeholders to ensure our experiences are strategically designed to meet employee, business, and customer goals.
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We are looking for a strategic, full-stack, experience designer with a diverse set of design skills and experience with stakeholder management. They must be very familiar with design thinking methods and how to use these methods to tell a story, not just execute on requirements. They will take an active and inquisitive approach, working with product and engineering teams to deliver on objectives and outcomes, setting a high bar, and enabling exceptional results.
Responsibilities
- Develop a clear understanding of our users, the business, and objectives
- Support user and market research from planning through analysis of findings
- Participate in concepting, ideation, and the planning of digital experiences, striking a balance between established paradigms and innovative approaches
- Lead the development of personas, user journeys, user flows, wireframes, and prototypes
- Help to plan and facilitate stakeholder interviews, customer interviews, and co-creation workshops
- Take an exploratory approach, considering the full range of opportunities across content, interaction, and third-party technologies
- Help develop product roadmaps and scope definition balancing feasibility, viability, desirability, and what is possible within time and budget constraints
Minimum Qualifications
- Salesforce experience, or experience designing in third-party technologies
- Familiarity with Figma and Mural
- Experienced storyteller and conceptor with experience working in a diverse environment to develop concepts that deliver our results
- Not just UX design skills but the ability to implement strategic and conceptual thinking
- High-quality design work that also tells a story that you are a deep design thinker
- Familiarity with planning, executing, and consuming different research methods, including interviewing, contextual inquiry, usability testing, sometimes in partnership with a UX Research partner.
- You can visualize and prototype intended solutions at several levels of fidelity, from high-level wireframes or mock-ups to conceptual presentations to technical documents and diagrams
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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