At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
ABOUT THIS ROLE
As a Senior UX Writer, you'll be customer-obsessed, shaping content strategies that deeply resonate with our listeners' needs and curiosities. Just when it seems a strategy is perfected, you'll envision thoughtful new ways to take it further, continuously evolving the content experience. Your creativity will transform profound customer insights into innovative content strategies that unleash the power of the spoken word.
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ABOUT YOU
Life inspires your work. You look to yourself for insight, always striving for more, an expert in proactive strategic thinking. No stone is ever left unturned; you're all about asking the big questions and the small ones. The only thing more exciting than validating a content strategy is sharing it with your team. And as a collaborator and mentor, you've seen first-hand how constructive feedback and a growth mindset create an environment where everyone thrives. You're ready to hone your craft and broaden your content strategy skills, but the journey with your team is what drives you.
As a Senior UX Writer, you will...
- Develop and implement comprehensive content strategies that support user needs and business goals across multiple channels and platforms
- Conduct unmoderated research, analyze data, and gather insights to inform content strategy, ensure content resonates with diverse listener groups, and identify opportunities for improvement
- Collaborate with cross-functional teams, including product managers, designers, developers, and subject matter experts, to scale and align content strategies with overall product and business needs
- Create and maintain content style guides, standards, and best practices, ensuring consistency, scalability, and adherence to Audible's voice and tone guidelines
- Extend and adapt the Audible brand voice based on context
- Oversee content creation, curation, and governance processes, ensuring high-quality, timely, and relevant content delivery across all touchpoints
- Stay up-to-date with the latest trends, technologies, and best practices in content strategy, user experience design, and digital marketing
- Mentor and provide guidance to peers within the Product and UX org, fostering a culture of continuous learning and professional growth within the team
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.
We are open to hiring candidates to work out of one of the following locations:
Cambridge, MA, USA | Newark, NJ, USA
Basic Qualifications
- 5 + years of experience in UX writing, content design, digital marketing, or a related field, with a strong portfolio demonstrating successful content design development and execution
- Experience working in an Agile or iterative development environment
Preferred Qualifications
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely
- Deep understanding of user experience principles, information architecture, and content strategy best practices
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions
- Familiarity with user research methodologies and the ability to translate insights into actionable content strategies
- Collaborative mindset and the ability to work effectively with cross-functional teams
- Passion for creating exceptional user experiences and a commitment to continuous learning and professional growth
- Experience with content management systems (CMS) and content strategy tools
- Knowledge of accessibility standards and inclusive design principles
- Understanding of the audiobook, entertainment or digital media industries
- Proficiency in languages other than English (based on Audible's global presence)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.