Strategic Solution Sales Executive, ITSM/ESM, DACH (German speaking)

Working at Atlassian

Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We can hire from anywhere in Germany and The Netherlands for this role

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 300,000 paying customers, hundreds of sales and implementation partners, and millions of users around the globe. Our culture is open, welcoming, collaborative, and passionately focused on our customers' success.

The Strategic Solution Sales team develops and executes sales strategies that drive adoption of our Service Collection (ESM/ITSM/Customer Service Management) among our largest customers. The Strategic Solution Sales Executive acts as a customer champion, feeding insights back to product and engineering to improve the customer experience, while owning a territory of accounts in a specific region and partnering closely with Strategic Account Executives, Solution Engineering, Channel Partners, Product, and Marketing.

In this role, you'll get to:

• Sales Strategy Development: Develop and execute sales strategies that drive revenue growth for your product segment across named strategic accounts.
• Act as a knowledge leader in Service Management industry trends to inform sales strategies and positioning of Atlassian's Service Collection in the largest accounts in the DACH region.
• Engage with customers to understand their needs and propose suitable solutions, focusing on value-based interactions
• Work with Strategic Account Executives, Marketing, Account Management, Product, and Partner Management teams to align on sales strategies and explore co-selling opportunities

On your first day, we'll expect you to have:

• 10+ years of selling into large strategic accounts
• Experience in ITSM, ESM and/or Customer Service Management solution sales
• Experience selling into in the DACH region
• Strong understanding of industry trends and competitive landscape
• Ability to engage with C-level executives and technical audiences
• Proven track record of driving sales growth and achieving revenue targets
• Fluency in English, as well as proficiency in German

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Client-provided location(s): Munich, Germany, Amsterdam, Netherlands

Job ID: Atlassian-20089

Employment Type: OTHER

Posted: 2025-10-01T19:20:01