Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
Atlassian

Principal Technical Program Manager, Reliability

Remote

At Atlassian, we believe that great teams are the important for achieving exceptional results. That's why we're looking for a highly experienced and motivated Principal Technical Program Manager to join our team. As a Principal TPM, you will play a pivotal role in driving the successful delivery of our complex and innovative projects. We are seeking a dynamic individual with a strong technical background exceptional leadership skills, and a passion for delivering exceptional results. If you thrive in a fast-paced, collaborative environment and have a proven track record of delivering successful technical projects, we want to hear from you!

What You'll Do

  • Be a single point technical owner for reliability processes, tools and technology within the company including leading the definition of reliability data gathering and corresponding SLO/SLA goals.
  • Understand business objectives and translate them into technical systems problems that need to be prioritized solved in the current business environment.
  • Define specific systems programs and create a plan of action for realizing those programs. Such programs could be around reliability improvements and more.
  • Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems.
  • Take a systematic approach to engineering problems. This includes: prioritizing tasks, scoping out the project, defining objectives, and making progress against each of these.
  • Be accountable for the success of these technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling.
  • Manage complex dependencies and projects with a broad scope across the company
  • Collaborate with functions across the company to create reliable and cost-effective disaster recovery solutions for all of our cloud products.

Want more jobs like this?

Get Software Engineering jobs that are Remote delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

Minimum Qualifications

  • 8+ years of experience on software teams as Development Manager or TPM
  • Strategic thinking and ability to understand business objectives to translate them into technical problems and programs.
  • Technical understanding of systems involved. Willingness to develop domain expertise in the area they operate - storage, networking, authentication, capacity management, service deployments, etc.

    • TPMs are not expected to write or read code, but are expected to understand system flows, block architectures, APIs and such.
  • Experience defining and running end-to-end complex technical programs
  • Strong leadership, organizational, and communication skills

Preferred Qualifications:

  • A B.S. in Software Engineering, Computer Science, or Technical Discipline
  • (Hiring Manager to add here any specific skills or experience they require for a given position)

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $200,100 - $266,800

Zone B: $180,100 - $240,100

Zone C: $166,100 - $221,500

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Job ID: Atlassian-13459
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
    • On-Site Gym
    • HSA
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Holiday Events
    • Casual Dress
    • Pet-friendly Office
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
  • Diversity and Inclusion

    • Founder led
    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Atlassian.