Principal Incident Response Analyst

Working at Atlassian

Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

About the role

At Atlassian, the Principal Incident Response Analyst plays a vital role in maintaining the security and integrity of our data and networks. This role, based in the US, is important to the team's planning and execution of work that advances our ability to handle incidents from start to finish. You will develop incident response tools, systems, and playbooks, managing information security incidents, and delivering projects that advance our information security posture.

• Lead the region's incident response team to ensure timely and effective responses to security incidents.
• Coordinate across several teams within Atlassian during a security incident to facilitate effective communication and response.
• Coach and mentor team members in day-to-day activities.
• Build tools, systems, and programs of work to uplift Atlassian's security posture.
• Create regular training and drills for the incident response team to ensure readiness in the event of a security incident.
• Conduct post-incident analysis to identify areas for improvement in the incident response process.
• Communicate effectively with management and other stakeholders about the status of security incidents and the steps being taken to resolve them.
• Work with other security teams within Atlassian to develop strategies and plans to prevent future security incidents.
• Lead the delivery of projects that advance the team's incident response capabilities.
• Stay up-to-date with the latest security trends, threats and technologies to ensure Atlassian is prepared to respond to any type of security incident.
• This role requires to be on call every 5-6 weeks and also be available during an incident response.

• Bachelor's degree in Computer Science, Information Security, or a related field.
• 8 to 15 years in security incident response positions.
• Strong understanding of several security technologies and systems, including firewalls, intrusion detection systems, anti-virus software, and authentication systems.
• Experience building and maintaining tools to assist with incident response and other security tasks.
• Experience coordinating incident response among multiple teams and departments.
• Excellent written and oral communication skills.
• Experience with cloud technologies including AWS and network protocols.
• Expertise in creating and maintaining incident response playbooks.
• Strong analytical skills and the ability to effectively identify and resolve problems.