Senior Manager Employee Housing and Community - Yosemite

Job Description

Explore the valley of wonder! Yosemite is the most popular & well-loved national park in the country & hosts over 4 million visitors every year. The biodiversity at Yosemite includes stunning granite cliffs, glaciers, woodlands, & waterfalls. Activities like photography, fishing, hiking, climbing, skiing, camping, & horseback riding are offered all year round. Explore the iconic natural wonders of the Half Dome, Glacier Point, Yosemite Falls, & much more!

The Senior Manager of Employee Housing and Community Services is responsible for the oversight, strategic planning, and day-to-day management of Aramark's employee housing and community life services within Yosemite National Park. This role ensures a safe, well-maintained, and supportive living environment for Aramark employees through the administration of housing operations, risk management, security, and robust recreation and wellness programming. The position manages a large, multidisciplinary team and plays a key leadership role in fostering a positive and engaged employee community in one of the most unique and remote work environments in the country.

• Oversee the assignment and management of employee housing for Aramark team members, ensuring equitable and efficient occupancy processes.
• Lead a large operations team responsible for move-ins/outs, inspections, maintenance coordination, and cleanliness of multiple housing facilities.
• Implement and enforce Aramark housing policies, procedures, and expectations in alignment with company values and park standards.
• Respond to housing-related concerns and conflicts, ensuring timely resolution and appropriate documentation.
• Coordinate with Facilities and Maintenance to uphold cleanliness, livability, and regulatory standards.
• Evaluate and implement technology-driven solutions such as housing management software, and employee communication tools to improve efficiency and service delivery.

• Develop, implement, and regularly review housing risk mitigation strategies, including fire safety, emergency preparedness, and health protocols.
• Conduct investigations into housing-related incidents and ensure adherence to Aramark?s ethics and compliance standards.
• Maintain awareness of and ensure compliance with National Park Service (NPS) guidelines, environmental regulations, and internal company policies.

• Design and implement recreation, engagement, and wellness programs that enhance the employee living experience and promote work-life balance.
• Collaborate with HR and other departments to provide resources and events that support physical, mental, and emotional well-being.
• Create inclusive and engaging programming that fosters community and retention across a diverse workforce.

• Supervise the overnight security team to ensure a safe and secure housing environment during all hours.
• Develop and enforce night-time safety protocols, manage incident reporting systems, and support employee concerns after hours.

• Recruit, train, and lead a large staff team across housing, cleaning, recreation, and security functions.
• Foster a culture of professionalism, accountability, service excellence, and mutual respect among team members.
• Conduct regular performance reviews, manage scheduling and staffing needs, and provide ongoing coaching and support.
• Administrative and Strategic Responsibilities
• Identify opportunities to improve processes and streamline operations through the use of technology platforms and digital workflows.
• Collaborate with IT, HR, and other departments to pilot or adopt new systems that support housing, wellness tracking, resident feedback, and security operations.
• Use analytics and reporting tools to monitor occupancy, team performance, incident trends, and resou

• Bachelor?s degree in Hospitality, Facilities Management, Human Resources, Public Administration, or a related field. Master?s degree a plus.
• 5+ years of experience in housing operations, property management, or employee services, with 3+ years in a supervisory or management role.
• Strong background in conflict resolution, compliance, team leadership, and multi-site operations.
• Experience in remote, hospitality, or seasonal workforce environments strongly preferred.
• Demonstrated ability to manage cross-functional teams and coordinate with multiple departments.
• Exceptional communication, organizational, and interpersonal skills.
• Flexibility to work non-traditional hours including evenings, weekends, and holidays as needed.

• This is a full-time, on-site role based in Yosemite National Park.
• Must be comfortable working in a remote location with a diverse workforce and challenging logistics.
• Requires walking, standing, and inspecting facilities across rugged terrain in variable weather conditions.