Restaurant General Manager

Job Description

Aramark Sports & Entertainment is looking to hire a new Restaurant General Manager to support our food and beverage operations for a full-service restaurant and cocktail bar.

THE OPPORTUNITY: As a Restaurant General Manager, you will plan, manage, and lead contracted food service operations with multi-million-dollar revenue to meet operating and financial goals, client objectives, and guest needs. The General Manager will report to Senior Leadership with a team of salaried direct reports. This position is salaried, plus bonus eligible, contingent on achieving certain financial and performance goals.

WHO YOU ARE: Our General Managers are best-in-class operation managers who lead a team to provide excellent service to our clients and guests. Being in sync with our client?s vision, strong relationship-building skills, financial acumen, and a commitment to safety, our leaders make a difference every day. Ideal candidates have managed large revenue accounts, make data-based decisions, and have extensive experience with financial analytics and forecasting.

• Full P&L responsibility for restaurant.
• Manage the client relationship at the location, while providing hands on execution and leadership of operations.
• Leadership of a team of managers, chefs and workforce throughout the restaurant.
• Develop new revenue channels through private events, catering, in room dining, unique guest experiences, Beer, Wine, or Whiskey Dinners and tastings.
• Partner with the Director of Restaurant Hospitality and region?s Vice President of Operations to plan and execute business development strategy for growth.
• Recruitment and development of new and existing managers and restaurant staff.
• Be present in the dining room and bar, engaging with guests, and ensuring proper food and drink timing
• Advanced Knowledge of Spirits, Beer, and Wine, and make purchasing decisions and control inventories.
• Quickly and adequately recover guest experiences that fail to meet guest expectations.
• Participate in a relevant and effective approach to marketing and social media, including the direct oversight of marketing admin role for the restaurant.
• Prepare monthly accounting documents and use accounting software.

• Minimum of 5+ years food service management experience is required.
• Direct P&L responsibility within a comparably scoped environment
• Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment.
• Knowledge of Advanced Cocktail Preparation, including strict oversight on quality and consistency.
• The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role.
• A passion for food & beverage with an ability to identify and develop successful concepts. Ability to communicate effectively with clients and senior management.
• Ability to respond effectively to changing demands. P&L accountability and/or contract-managed service experience is desirable.
• Ability to use Microsoft Suite, including Excel, Word, Outlook, and Teams.
• Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays.