Compensation Data
COMPENSATION: The salary range for this position is $65,000.00 to $75,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.?
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ??
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There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
Job Description
The Facilities Operations Analyst works closely with maintenance technicians, suppliers, clients and Aramark account management teams to respond to requests for service by allocating the proper resources to facilitate the delivery of corrective and preventative maintenance activities. Essential functions and responsibilities of the position may vary by location based on client requirements and business needs.
Job Responsibilities
Work Order System Oversight:
- Act as Subject Matter Expert for Work Order System.
- Ensure consistent, accurate work order creation/closure.
- Guide and train admins and staff on TMA usage.
- Support quarterly performance reporting tied to work orders and KPIs.
Facilities Communication Liaison:
- Draft and coordinate outage notices, planned maintenance alerts, and community-facing messaging.
- Ensure timely and clear internal communications with campus partners.
Utility Invoice Management:
- Assist with tracking and analyzing campus utility invoices monthly.
- Communicate with utility providers to challenge/resolve estimated bills.
- Reconcile rebills and adjust entries as needed.
Energy Management Software & Financial Reporting Support:
- Pull data from energy management software (no need to manage it, just use it).
- Generate monthly accrual forecasts and submit summaries for Client's Finance Department.
- Support Client's Finance Department in reconciling discrepancies and communicating variance.
Qualifications
- Previous experience in dispatch or contact center environment preferred
- Demonstrates strong organizational skills, accuracy, and attentional to detail
- Ability to learn quickly and adapt to change in a fast-paced, high performance culture
- Ability to remain calm and focused when handling multiple tasks at once
- Proven interpersonal and communication skills, both written and verbal
- Superior customer service skills; must be passionate about delivering quality service and making a positive difference in the client experience
- Possess strong computer skills - Windows, Excel and Outlook - and be internet browser proficient
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.