Area General Manager - Muncie

Job Description

Aramark Healthcare+ is seeking an inspiring and results-driven Area General Manager ? Muncie Area to lead Environmental and Food Services operations at Indiana University Health Area Hospitals. This role is ideal for a strategic thinker and hands-on leader who thrives in a fast-paced healthcare environment, with oversight of services generating $2M?$10M+ in managed volume.

You?ll be the driving force behind operational excellence across multiple service lines?including Environmental Services and Food Services ?delivering innovative solutions, maximizing performance, and ensuring top-tier service for patients, staff, and visitors.

Job Responsibilities

• As the Area General Manager your key responsibilities will include:
• Lead & Inspire: Manage and mentor a dynamic team to deliver exceptional service and maintain high standards in daily operations.
• Operational Excellence: Execute best-in-class food and environmental while meeting performance benchmarks.
• Drive Continuous Improvement: Use data, KPIs, and audits to identify gaps and lead strategic initiatives for process and service enhancement.
• Build Strong Partnerships: Act as the face of Aramark to our client and community, cultivating trust and aligning operations with client goals.
• Flex with Agility: Step in to support or cover Director or Manager-level functions as needed, ensuring seamless service continuity when needed.
• Fuel Financial Success: Oversee budgets and financial performance, working in tandem with Finance to drive profitability and efficiency.
• Ensure Compliance: Champion safety and regulatory standards in alignment with local, state, federal, and Aramark policies.

• A Bachelor?s degree in Hospitality, Business, Facilities, or a related field (preferred).
• Proven leadership experience in food or environmental services within an acute care hospital (preferred)
• Strong financial acumen, with the ability to manage budgets and translate data into actionable insights.
• A growth mindset with a drive to innovate, learn, and become a subject matter expert across service lines.
• Demonstrated success in leading multi-level teams, including developing and mentoring frontline and management staff.
• Stellar communication and relationship-building skills, with comfort navigating client contracts and high-level discussions.
• A commitment to excellence in service delivery, safety, and compliance.
• Willingness to be hands-on and adaptable in a physically active environment, sometimes requiring PPE or uniforms.