- Carry out supplier validation audits, with supplier support and supplier advanced product quality planning (APQP).
- Work with Engineering (Design and Manufacturing Engineers) team to define process parameters and criteria to ensure supplier process capability is effective to meet product and process requirements
- Lead the supplier approval process by assessing manufacturing/technology capabilities and Health, Safety and Environmental risks
- Support new product launches to ensure that supplier quality meets the required standards
- Facilitate root cause analysis and corrective actions of supplier quality issues
- Perform on-site supplier visits for root cause analysis and verification of correction actions of supplier quality issues
- Collate and evaluate supplier quality data to identify process improvement opportunities within the supply chain
- Work with the supplier directly, create correction action plans to address process failures
- Review supplier manufacturing processes, collaborate with suppliers on process improvement and value enhancement opportunities
- Promote the use of customer preferred techniques for continuous improvement such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, and Process Failure Mode and Effects Analysis (PFMEA)
- Provide concise, complete and accurate documentation of inspection results relative to area of responsibility. In appropriate functional areas, this refers to supporting inspection and test status requirements defined by regulations, engineering product specifications or Control Plans, Production Part Approval Process (PPAP) approval or product warrant submission
- Facilitate the escalation of unresolved supplier quality issues within assigned projects and suppliers
- Support the Quality Manager to monitor and report on supplier product quality and performance
- Deliver training of quality awareness
- Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system
- Assist with first off sample approvals
- Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements • Manage and coordinate supplier Parts Per Million (PPM), supplier problem solving on time, cost recovery and supplier warranty indicators
- Lead quality audits
- Ensuring the compliance of customer specific requirements.
- Support and lead process improvement activities at the supplier
- Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact
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