POSITION SUMMARY
Under the direction of the Sales Operations Manager, perform a variety of administrative and customer service tasks which requires broad knowledge of clerical practices, and principles and processes for providing customer service.
ESSENTIAL FUNCTIONS
- In SAP, daily transfer shipped packing slips to invoices while checking for accuracy and adding Premium Freight costs incurred for any shipments.
- Following customer specific requirements, daily send/upload ASN information.
- Provide each customer shipment information as required.
- Establish, maintain, and monitor accurate and efficient electronic filing systems. Scan invoices and shipping documents into electronic files.
- Email international shipping documents to customers and scan into electronic folders.
- Provide customers with shipping documents upon request (e.g., bills of lading, packing lists, invoices).
- Perform daily updates to the Premium Freight Report .
- Update daily Antaya Premium Freight Report located in TEAMS.
- Submit daily all premium freight to the Aptiv PTA system.
- Convert EDI delivery schedule receipts to Excel format as required.
- Routinely take inventory and order office supplies, materials, and services for internal personnel as required.
- Handle confidential information with complete security.
- Adhere to EMS and IATF 16949 Policies and Procedures.
- Perform all other related duties as assigned by the manager.
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KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge of administrative, and clerical practices and procedures.
- Ability to handle confidential and sensitive information.
- Ability to proficiently operate office technology and equipment (e.g., computer systems, calculator, telephone system, scanner, postage meter, fax, copier, etc.).
- Ability to proficiently use various company-related systems and databases.
- Ability to proficiently use computer programs such as Microsoft Office applications.
- Ability to work effectively with internal/external personnel, customers, vendors, suppliers, outside agencies, and the general public.
- Ability to communicate effectively verbally and in writing.
- Ability to multi-task and prioritize work to meet deadlines.
- Ability to handle situations and telephone inquiries which require courtesy, tact, and professionalism.
QUALIFICATIONS
- High School Diploma or GED equivalent; or graduation from a technical/trade school.
- Minimum least two (2) years of office, clerical, and customer service experience desired
- SAP experience preferred
- Ability to read, write, and speak English proficiently.
- Computer proficiency and demonstrated skills in office applications such as MS Word, Excel, and Outlook.
PHYSICAL DEMANDS
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee must be able to work in a variety of physical positions, including sitting, bending, walking, and stretching. The employee is regularly required to talk and/or hear.
The employee is frequently required to use hands, handle or feel. The employee must be able to perform physical activities such as, but not limited to, lifting and/or moving light objects up to ten (10) pounds, and occasionally lift items slightly over ten (10) pounds. Specific vision abilities include close vision.
WORK ENVIRONMENT
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to noise levels normally found in an office environment.
The duties listed above are intended only as illustrations of the various types of work that may be performed and is not a comprehensive listing of all functions and tasks performed by positions in this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.