Digital Business Analyst

Why join Aptiv? You'll have the opportunity to work on cutting-edge applications, develop breakthrough technologies, and deliver innovative solutions to some of the world's leading automotive brands. See your work come to life on the road-helping make mobility safer, greener, and more connected. Ready to shape the future of mobility with us?

Your Role:

The Digital Business Analyst will help oversee the management of the EDS marketing technology stack and the agencies which support it. This individual will work collaboratively with internal and external cross functional teams and report directly to the EDS Global Creative Lead.

The successful candidate will be responsible for ensuring the technology platforms which global teams rely on to engage customers, employees and other 3rd parties are effective and available. The person in this role will leverage a strong working knowledge of digital communication tools, including web platforms, CRM, and marketing automation platforms to ensure that EDS delivers professional and targeted experiences to our audiences.

• Act as a liaison between the communications, IT and third party vendors to ensure that marketing technology solutions meet business requirements
• Translate business requirements and manual processes into technical solutions and systems, and work closely with the IT team to implement them
• Partner with Data Privacy and Security teams to ensure the systems are compliant with internal and external policies
• Oversee contracts and payment processes related to marketing technology vendors, platforms, and service providers
• Support the rest of the Communications and Creative teams in ensuring the system architecture is set up in a way that supports the technology needs of the team
• Monitor and analyze the effectiveness of the tool-set across the stack and provide insights to optimize their use
• Create and maintain technical documentation related to processes and procedures when working within the systems
• Identify and manage system issues and work with the IT team to resolve them in a timely manner.
• Stay up-to-date on the latest trends and developments in marketing technology systems and be prepared to share opinions on where gaps can be filled and processes can be improved

• Bachelor's Degree in Computer Science, Information Systems, Business, Marketing/Communications, and minimum 5+ years working as a business analyst
• Experience with vendor management
• Experience with web / digital systems such as Google Analytics, CVENT and Marketo
• Strong analytical and problem-solving skills, with the ability to translate business requirements into actionable technology solutions
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams
• Experience in creating & maintaining technical documentation
• Familiarity with software development, SQL and database concepts is a plus (you won't be writing code but you may be working on projects with developers)
• Experience with project management and Agile methodologies a plus

• You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.
• You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.
• You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

• Private health care (Signal Iduna) and Life insurance for you and your beloved ones
• Well-Being Program that includes regular webinars, workshops, and networking events
• Access to sports groups and Multisport card
• Hybrid work (min. 47 days/yr of remote work, flexible working hours)
• Employee Pension Plan paid by the employer (you get + 3,5% on each gross salary)