Your role:
Support Resolution of Product Quality / Process / Diagnostic Problems:
- On-Site Presence to Assist Customers With Product Quality Problems
- Provide Accurate and Timely Information on Quality Issues to Aptiv Plant
- Issue Customer Problem / Customer Incident / IRIS / Activity Reports
- Share Corrective Action With the Customer
- Analyze Performance Data and Review With the Customer
- Expedite Return Material Process as Required
- Maintain Communication Between Customer and APTIV Plant Until Issue Resolved
- Coordinate Sorting and Containment Activities
- Conduct First-Level Investigation on Customer Rejected Product Including Packaging / Handling
- Support Customer Product and Process Changes on APTIV Products
- If Defects Are "Customer Liability" or "Not Verified" Assist Customer / Aptiv Towards Resolution
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Monitor Quality Process:
- Review Packaging, Handling and Installation of Aptiv Material at Customer Site
- Participate in Component Assembly Process (CAP) Manual Reviews
- Assist in Planning and Supporting ‘Start-Up' Activities
- Support Aptiv Product and Process Changes at Customer Premises
- Complete Customer / Aptiv Audits
- Assist in Developing Customer Training Requirements
- Be Informed on Product Warranty Issues
- Maintain Good Working Relationship With the Customer
- Visit Aptiv Manufacturing Plants
- Responsible for Maintenance, Calibration and Up-Dating of Aptiv Equipment Used by CSE's
- Participate in Customer Improvement Efforts Associated With Aptiv Products
- Understand Customer's Supplier Quality Requirements
- Have Basic Understanding of Customer's Culture
- Support Aptiv Team
Your background:
- Experience in production and / or quality of at least 2 years in automotive field.
- Very good relationship for teamwork.
- Good capacity for analytical and problem solving.
- Fluency in written and spoken (English, French).
- Rigor and precision during the work.
Why join us?
- You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.
- You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.
- You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.
Your Benefits at Aptiv
- Private health care (Signal Iduna) and Life insurance for you and your beloved ones
- Well-Being Program that includes regular webinars, workshops, and networking events
- Hybrid and flexible working hours
- Employee Pension Plan paid by the employer (you get + 3,5% on each gross salary)
- Access to sports groups and Multisport card
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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.