Overview
About the role
Implementing new software is a major undertaking for our customers. From your functional and practical expertise of the Objective product, you support our customers to the maximum, to make the implementation of our MES and WMS product run smoothly and successfully.
Your tasks
- First, you work thoroughly into the functionalities and applications of our Objective software.
- Advise our customers on how to implement our solutions in a as standard possible way.
- Collaborate with clients to understand their business objectives, challenges, and opportunities.
- As a member of the project team, you perfectly understand the (new) functionalities that a customer will use. While your colleague-developers develop the software, you will go through the test scenarios of our customers to master the functionalities and support the development team.
- You offer them support during testing and configuration on site. You give configuration advice, tips on best practices, and collect any technical questions for the Software Developers.
- During the go live, the effective commissioning of the software, you assist users to find their way in the new software, and you catch the first questions or problem reports.
- You map out the process flows at our customers and document them to the support department.
- You report to your Project Manager.
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Requirements for the role
- You obtained a Bachelor or Master's degree (or equivalent through experience).
- You are analytical and solution oriented. You quickly see the coherence in a complex set of information, come up with solutions and concepts that you can communicate clearly, both in writing and orally.
- You are eager to learn, and a team player.
- Experience in a customer facing role is crucial.
- You communicate fluently (Dutch, English), and can speak to clients calmly when they have questions or encounter problems.
- A work experience in the field of MES or WMS is a plus. Because of this, you understand the challenges our customers face, and you can more easily communicate the solutions through practical examples.
- Affinities with hardware are also a plus.
- You have a drivers license. Frequent trips to customers, also abroad, are no problem for you.
Our Offer
- Challenging projects at local and international companies.
- A growing IT company with an open and pleasant corporate culture, in which you see direct results of your efforts.
- A varied range of tasks.
- Various development and growth opportunities.
- A team of driven colleagues who go for it together, both during work and in between during fun or sports activities.
- Working from our office in Wichelen or at the customers site.
About Aptean
Are you ready for what's next, now? Aptean is a fast growing, dynamic company. Would you like to help us build something great and develop your career with us? If yes, please review the job specification below and let's make history together!
Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean' s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean' s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 4,500 highly specialized organizations in more than 20 industries and 54 countries rely on Aptean to streamline their everyday operations.
Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
"At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." - TVN Reddy
About Objective?
https://objt.com/en/
With the Objective Product Suite you get 1 perfectly integrated software solution, with which you efficiently control and monitor your production process, warehouse and employees in real-time.
Our gate-to-gate software solutions are a reliable link in the production and logistics supply chain of production companies. From the intake of raw materials to storing and delivering finished products. We help organize the often complex production and logistics processes.
The Objective Product Suite consists of 2 systems:
- MANUFACTURING EXECUTION SYSTEM (MES)
The Manufacturing Execution System (MES) gets the most out of your production. You work based on a detailed schedule, you control operators and machines and you analyse performance and quality. - WAREHOUSE MANAGEMENT SYSTEM (WMS)
The Warehouse Management System (WMS) optimises your logistics processes. You make optimal use of your space, you are 100% sure of your stock at all times and you deliver orders correctly and on time.