Technical Training III - (E3) - CMP

GTLC (Global Technical Learning Center) 全球技術培訓中心

• Applied Materials Taiwan GTLC plays a key role for global new hires and professional level training as well as customer training. With the rising global semiconductor demand, our GTLC is favorably positioned with a promising outlook as we roll out our solid expansion plan to fulfil global training needs.

• Presents technical training in house and at customer sites, focusing on specialized / customized courses; requires both domestic and international travel; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; may train during off shift and/or weekends as assigned.
• Maintains product technical knowledge sufficient to prepare and present defined product courses; disseminates new information to staff; may complete certification on multiple platforms and/or processes to include safety modules; actively certifies others; establishes new certification requirements.
• Utilizes Technical Publications and System Business Units to improve technical documentation efficiencies; creates and augments documentation to fill gaps in released materials; evaluates instructor performance; trains others in standard course development process/InstructionalSystem Design (ISD); responsible for course design approval.
• Provides technical expertise and troubleshooting skills to assist with system repairs; ensures system functionality can support course objectives; ensures all safety retrofits are installed on the training systems.
• Demonstrates knowledge and understanding of the technical training organization and operations and the AGS organization; informs customers of additional technical training courses/products available; assists in building customer relationships and selling technical training related products; provides input on customer issues/needs to determine future training opportunities.
• Provides coaching and leadership to other instructors; serves as mentor to less senior instructors for class delivery, technical development and certification; anticipates, prevents and resolves customer satisfaction issues.
• Manages multiple projects of diverse scope and complexity; directs project team members.
• Alpha Site support to Engineering in house or on an engineering tool provides review of ECO's; communication to the field.
• Supports GPS in the generation of docs.
• Develop new procedures and Best Known Methods.
• First chamber Build. Work with Engineering and Manufacturing; participate on New Product final test.
• Develop technical materials.
• Observe technical activities to determine operating procedure and detail.
• Interview personnel to become familiar with products & methods.
• Study tech docs to integrate a technology, operating procedure, production sequence and detail.
• Review published materials and recommends revisions.
• Communicates with BUs to obtain current product information for courses updates; represents technical training organization at divisional meetings.

• 2+ years experience of CMPis minimum required. 300mm LK/LKP/Opta related experience is preferred.
• Tool hands-on experience is preferred. (Job scope and job grade may be adjusted according to candidate's mature level)
• Need to be flexible on business travel. Travel Rate: 20%~30%
• Good English communication and presentation skill