Who We Are
Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future.
What We Offer
Location:
Hwaseong-Lucestar,KOR, Pyeongtaek-Mokok,KOR
Want more jobs like this?
Get Advertising and Marketing jobs delivered to your inbox every week.
At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
You'll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.
Service Operations Manager
Key Responsibilities
- Responsible for all aspects of operations performance for respective region including but not limited to supply, logistics, quality, I&W, cost metrics/kpis tracking, delivery to plan and continuous improvement
- Ownership and management of service quality to meet operating plan commitments and drive continuous improvement strategy and execution (contract execution, NCs etc....)
- Ownership and management of cost of goods sold to meet operating plan commitments and drive continuous improvement strategy and execution within the region
- Oversees and matrix influences all functions and partners to deliver to operations and supply chain KPIs supporting operating plan
- Communicates operations & supply chain progress /execution for their region to senior executives and stakeholders
- Supports product configuration and SSCM ongoing maintenance and optimization partnering with service product marketing
- Supports service product development field readiness execution
- Collaborates cross-functionally and supports service productivity efforts to support regional operations
- Proliferates BKMs and Lessons Learned within respective region, globally and across service business units
- Partners with Engineering to drive timely technical and quality solutions to customer top issues
- Communication owner between customer, field service operations and global team
- Supports improvement of systems and processes to improve operational efficiencies
Functional Knowledge
- Demonstrates depth and/or breadth of expertise in own specialized discipline or field
Business Expertise
- Interprets internal/external business challenges and recommends best practices to improve products, processes or services
Leadership
- May lead functional teams or projects with moderate resource requirements, risk, and/or complexity
Problem Solving
- Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
Impact
- Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
Interpersonal Skills
- Communicates difficult concepts and negotiates with others to adopt a different point of view
Qualifications
- Experience with semiconductor equipment in a production environment
- Understanding of ALD/PVD/CVD technology and/or ALD/PVD/CVD tool maintenance
- BS degree or higher
- Engineering background preferred or equivalent experience
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 25% of the Time
Relocation Eligible:
Yes
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.