Senior IT Solutions Management
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Location:
Bangalore,IND
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
General Profile
Requires specialized depth and/or breadth of expertise in Sales Processes Preferably SAP C4C, SAP CPQ, SAP CRM and Project Management
Interprets internal or external business issues and recommends best practices in quote-to-cash processes, and enterprise project planning and delivery.
Solves complex problems; takes a broad perspective to identify innovative solutions.
Works independently, with guidance in only the most complex situations. May lead functional teams or projects.
Key Responsibilities
Sales & Solution Design
Negotiate with customers to design solutions addressing complex cross-functional needs across Sales C4C, CRM, and CPQ. Identify best-known methods (BKMs) for integrated solution design and standards. Stay current with market technologies and collaborate with multiple vendors to ensure high-quality resources and competitive solutions. Application Configuration & Development
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Configure and/or develop SAP solutions (e.g., SAP C4C,CPQ, CRM,) and perform testing (unit, integration, performance, acceptance). Execute data conversions and pricing logic using standard tools. Supervise contract developers and ensure quality assurance across Sales and Pricing modules. System Monitoring & Upgrades
Monitor Systems for availability and performance. Report anomalies and participate in patch evaluations, point releases, and major upgrades. Recommend system enhancements to support Q2C processes Customer Support & Service Management
Provide or oversee support services for SAP-based IT services. Adhere to service management processes to meet SLAs and maintain customer satisfaction. Conduct root cause analysis of incidents and recommend preventive actions, especially in Sales and Quote Management. Project Management
Lead and manage end-to-end projects involving SAP CRM, CPQ, and Sales transformation initiatives. Define project scope, timelines, budgets, and deliverables. Ensure effective execution through structured methodologies (e.g., Agile, Waterfall), risk mitigation, stakeholder communication, and quality assurance. Drive cross-functional collaboration and ensure alignment with business goals. Mentorship & Training
Mentor team members in SAP product functionality, development, testing guidelines, and methodologies. Provide training on Sales, Pricing, and Project Management best practices.
Education & Experience:
Master's/Bachelors degree in CS, IT or related field
10 - 15 Years of Relevant Experience
Functional Knowledge
- Demonstrates deep expertise in SAP Sales solutions, including C4C, CPQ, CRM, and Pricing/Costing frameworks.
Business Expertise
- Interprets internal/external business challenges in Sales and Project Delivery and recommends best practices to improve processes and services.
Leadership
- May lead functional teams or projects involving SAP implementations or upgrades with moderate resource requirements and complexity.
Problem Solving
- Leads others to solve complex problems in Sales operations, pricing strategies, and SAP system integration.
Impact
- Impacts the achievement of customer, operational, and project objectives through SAP-driven business transformation.
Interpersonal Skills
- Communicates complex SAP and business concepts and negotiates with stakeholders to adopt innovative solutions.
Location- Onsite role , candidate must be present in Bangalore and needs to come to work.
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 10% of the Time
Relocation Eligible:
Yes
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA With Employer Contribution
- HSA With Employer Contribution
- Health Reimbursement Account
- FSA
- HSA
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Fertility Benefits
- Adoption Leave
- Non-Birth Parent or Paternity Leave
- Adoption Assistance Program
- Family Support Resources
- On-site/Nearby Childcare
Work Flexibility
- Flexible Work Hours
- Work-From-Home Stipend
Office Life and Perks
- On-Site Cafeteria
- Commuter Benefits Program
- Casual Dress
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Unlimited Paid Time Off
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- 401(K)
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Shadowing Opportunities
Diversity and Inclusion