Key Responsibilities
- Ensure business development and sales service team is prepared to penetrate new and legacy DDP service products by coordinating actual and target should cost model plans and CpW roadmaps with functional owners.
- Develop and implement standardized capabilities that enable Applied field service to meet or exceed committed installed base performance metrics.
- Develop and maintain comprehensive Service Should Cost Model knowledge, including Transactional Spares, Forecast Parts and Total Kit management programs, through the full product life cycle -- new product introduction (NPI) to end of product support.
- Monitor, trend, and drive improvements in global customer installed base key productivity indicators (KPIs) to include tool uptime performance and best known method (BKM) tracking.
- Coordinate AGS program to reduce CoO/CpW, improve MWBC and support costs for products.
- Coordinate development and validation of internal and external Service Product Development Programs that provide service value to our customers.
- Represent AGS in new product design process. Ensure design for serviceability, design for optimal maintenance cost, and design for protection of intellectual property is included in all phases of product design and material sourcing.
- Coordinate with business unit to generate initial CoO models with particular focus on quantification and optimization of Preventative Maintenance / Corrective Maintenance (PM/CM) labor and material costs.
- Support programs to optimize supply chain activities, to include repair, cleaning, and kit management options for CM/PM parts.
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Functional Knowledge
Demonstrates broad and comprehensive understanding of different systems, theories and practices
Business Expertise
Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions
Leadership
Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy
Problem Solving
Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment
Impact
Guided by segment/functional strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business
Interpersonal Skills
Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
REQUIRED QUALIFICATIONS:
- Bachelor's of Science Degree in Engineering, Business Management, or Global Business Management; MBA strongly preferred
- 7+ Years of directly related experience
PREFERRED QUALIFICATIONS:
- Preference for candidates who are located in the Bay area
- Revenue and forecasting capabilities (Service Revenue Forecasting & Gross Margin improvement planning)
- Able to create PPT & communicate Service Value Messaging clearly to influence Customers decisions
- Experience with Semiconductor Capital Equipment
Qualifications
Education:
Bachelor's Degree
Skills
Certifications:
Languages:
Years of Experience:
7 - 10 Years
Work Experience:
Additional Information
Shift:
10-Day 8-Hr (United States of America)
Travel:
Yes, 50% of the Time
Relocation Eligible:
No
Referral Payment Plan:
Employee Referral (Enhanced)
U.S. Salary Range:
$124,000.00 - $171,000.00
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.