Key Responsibilities
- Develop and manage recovery plans for parts escalations assigned.
- Collaborate with all functions needed to successfully execute the plans.
- Manage the execution of the plan and ensure that the escalation can be resolved quickly and efficiently. For chronic part shortages, collaborate the various functions needed to achieve a long-term resolution to mitigate the constraint(s).
- Maintain status of the plan's execution and summarize any areas where help is needed.
- Review system parameters for the part(s) involved in each escalation to ensure they are set so SAP and other service parts management systems can successfully drive demand going forward.
- Manage the purchasing functions related to bringing the part to resolution as warranted.
- Communicate regularly with all stakeholders on the plans progress and expected resolution dates.
- Ensure that suppliers are properly maintaining and updating delivery dates in SAP.
- Address any purchasing excursions on the PO's related to the part escalation.
- Collaborate with required functions to manage the execution of plans for specific actions that may be assigned.
- Document the entry/exit points for the escalation in the appropriate systems, along with progress during plan execution.
- Solve complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
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Requirements
- 4-year degree preferably in Supply Chain Management but will consider other business-related functions.
- Minimum of 5 years of experience in a combination of purchasing, planning, logistics, customer service role, or equivalent
- At least 4 years of experience with SAP and the materials management functions
- Experience working with independent demand parts in the semiconductor manufacturing equipment industry
- Have the ability to work independently and an ability to resolve a wide variety of service supply chain issues.
- Be able to explain difficult or sensitive information with internal customers and executives.
- Have a track record of working to build consensus across diverse functions and organizations.
Qualifications
Education:
Bachelor's Degree
Skills
Certifications:
Languages:
Years of Experience:
4 - 7 Years
Work Experience:
Additional Information
Shift:
Day (Taiwan)
Travel:
Yes, 10% of the Time
Relocation Eligible:
No
Referral Payment Plan:
Employee Referral (Standard)
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.