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Metrology and Inspection (PDC) IT Customer Engineer II - (C2)

AT Applied Materials
Applied Materials

Metrology and Inspection (PDC) IT Customer Engineer II - (C2)

Taichung, Taiwan

Key Responsibilities:

  • Performs server troubleshooting leading to root cause and problem solution
  • Performs complex troubleshooting for tool computing
  • Works with external vendors that provide support 3rd party H/W
  • Responsible to tool/server recovery following part replacement
  • Provides technical guidance to other CE on computing
  • Works in collaboration with experts on server installation, can lead certain installation tasks independently
  • Technical English is very important
  • Computing/IT experience is a must (we can catch up on FAB and basic intro to PDC tools as part of the training)
  • T/S logic is important but must be combined with computing knowledge
  • Self learning is important (some of the materials are self paced training, all of course are in English)

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Other Requirements:

  • Basic knowledge in Computer / Server construction / Database / communication knowledge (windows cmd).
  • Better to have knowledge in Fab automation & communication.
  • Programming skill (Python script, Java, PowerShell) is plus

Functional Knowledge:

  • Has established skills to perform a range of day-to-day activities.

Business Expertise:

  • Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline.
  • Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area.

Leadership:

  • Has no supervisory responsibilities; manages own workload.

Problem Solving:

  • Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options.

Impact:

  • Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance.

Interpersonal Skills:

  • Uses communication skills to exchange information.

Qualifications

Education:

Associate's Degree (Required), Bachelor's Degree (Required)

Skills

Certifications:

Languages:

Years of Experience:

2 - 4 Years

Work Experience:

Additional Information

Shift:

Day (Taiwan)

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

Referral Payment Plan:

Employee Referral (Standard)

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Client-provided location(s): Taichung, North District, Taichung City, Taiwan
Job ID: Applied_Materials-R2513420
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA With Employer Contribution
    • Health Reimbursement Account
    • FSA
    • HSA
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Fertility Benefits
    • Adoption Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
  • Work Flexibility

    • Flexible Work Hours
    • Work-From-Home Stipend
  • Office Life and Perks

    • On-Site Cafeteria
    • Commuter Benefits Program
    • Casual Dress
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Unlimited Paid Time Off
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • 401(K)
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities