Lead Architect - SRE & Observability

About the GIS CAMO & SRE Team

The Cybersecurity Asset Management and Observability (CAMO) and Site Reliability Engineering (SRE) teams within GIS are at the forefront of ensuring operational excellence, resilience, and visibility across hybrid cloud and datacenter infrastructures. The CAMO team is responsible for enterprise-wide observability, IT asset visibility, event correlation, compliance monitoring, and tooling strategy. The SRE team ensures uptime, availability, and automation across mission-critical services through innovative engineering and DevOps practices.

Role Summary:

As a Lead Architect - SRE & Observability, you will play a key leadership role in designing, scaling, and governing monitoring and observability platforms, while ensuring the reliability of infrastructure and application services. You will lead cross-functional initiatives, establish technical standards, and drive automation, telemetry, and incident response maturity across the enterprise.

Key Responsibilities:

• Monitoring & Observability (CAMO Focus)
• Architect and lead end-to-end observability strategies (logs, metrics, traces) across on-premises, private, and public cloud environments.
• Manage and mature enterprise observability solutions across complex architectures.
• Define standards for telemetry data collection, correlation, and alerting for distributed systems.
• Collaborate with application and infrastructure teams to ensure instrumentation coverage and SLO/SLI definition.
• Lead the migration and consolidation of legacy monitoring platforms to modern observability stacks.
• Enable proactive problem detection, root cause analysis, and capacity forecasting using analytics and AI/ML insights.
• Site Reliability Engineering (SRE Focus)
• Define and implement SRE principles (SLIs/SLOs, error budgets, chaos testing, postmortems, etc.) across supported services.
• Design and manage infrastructure automation, CI/CD pipelines, AI/ML solutions, runbooks, and self-healing systems.
• Lead incident response coordination during major outages and drive post-incident analysis and systemic fixes.
• Collaborate with DevOps, Cloud, and Security teams to enforce resiliency, observability, and reliability as core design principles.
• Mentor junior SREs and CAMO engineers to grow technical and operational expertise.

• Expertise in designing and implementing observability frameworks including logs, metrics, and traces across hybrid environments (on-premises, private cloud, public cloud).
• Strong understanding of distributed systems, microservices architecture, and telemetry pipelines.
• Proficiency in infrastructure automation and configuration management using tools like Terraform, Ansible, and scripting languages (Python, Shell, etc.).
• Experience with CI/CD pipelines, incident response automation, and self-healing systems.
• Familiarity with container orchestration platforms (e.g., Kubernetes) and virtualization technologies.

• Experience in implementing cyber asset management and security observability principles.
• Familiarity with AIOPS, ITSM, CAASM tools and configuration management databases.
• Exposure to compliance and governance frameworks such as CIS, NIST for cyber resilience, observability and alerting.
• Relevant certifications in observability, cloud platforms, SRE, or security domains.

• Bachelor's or Master's degree in computer science, Engineering, or related field.10-15 years of experience in IT Operations, SRE, DevOps, or Monitoring Engineering roles.
• Strong expertise in modern observability platforms and telemetry pipelines.
• Experience with hybrid environments including virtualization, container orchestration, and cloud platforms.
• Proven track record in automation, telemetry governance, and infrastructure as code.
• Excellent incident management, communication, and stakeholder engagement skills.

• Communicates difficult concepts and negotiates with others to adopt a different point of view