Key Responsibilities
- Performs server troubleshooting leading to root cause and problem solution
- Performs complex troubleshooting for tool computing
- Works with external vendors that provide support 3rd party H/W
- Responsible to tool/server recovery following part replacement
- Provides technical guidance to other CE on computing
- Works in collaboration with experts on server installation, can lead certain installation tasks independently
- Technical English is very important
- Computing/IT experience is a must (we can catch up on FAB and basic intro to PDC tools as part of the training)
- T/S logic is important but must be combined with computing knowledge
- Self learning is important (some of the materials are self paced training, all of course are in English)
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Functional Knowledge
- Is skilled in a range of processes, procedures, systems and tool sets to carry out assigned tasks or has developed deep skills and knowledge of tools in a single area
Business Expertise
- Uses knowledge of how the team integrates with others to accomplish the team objectives
- Builds and maintains customer satisfaction through clear, consistent communication and the sharing of collective knowledge
Leadership
- Provides informal guidance and support to more junior team members
Problem Solving
- Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures
Impact
- Impacts the quality, timeliness and effectiveness of the team; uses discretion to modify work practices and processes to achieve results or improve efficiency
Interpersonal Skills
- Explains technical information within the team
Qualifications
Education:
Bachelor's Degree (Required)
Skills
Certifications:
Languages:
Years of Experience:
4 - 7 Years
Work Experience:
Additional Information
Shift:
Day (Korea, Republic of)
Travel:
Yes, 20% of the Time
Relocation Eligible:
No
Referral Payment Plan:
None
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.