IT Customer Engineer (Metrology and Inspection(PDC))

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location:
Icheon-Godam,KOR

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Key Responsibilities

• Performs server troubleshooting leading to root cause and problem solution
• Performs complex troubleshooting for tool computing
• Works with external vendors that provide support 3rd party H/W
• Responsible to tool/server recovery following part replacement
• Provides technical guidance to other CE on computing
• Works in collaboration with experts on server installation, can lead certain installation tasks independently
• Technical English is very important
• Computing/IT experience is a must (we can catch up on FAB and basic intro to PDC tools as part of the training)
• T/S logic is important but must be combined with computing knowledge
• Self learning is important (some of the materials are self paced training, all of course are in English)

• Is skilled in a range of processes, procedures, systems and tool sets to carry out assigned tasks or has developed deep skills and knowledge of tools in a single area

• Uses knowledge of how the team integrates with others to accomplish the team objectives
• Builds and maintains customer satisfaction through clear, consistent communication and the sharing of collective knowledge

• Provides informal guidance and support to more junior team members

• Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures

• Impacts the quality, timeliness and effectiveness of the team; uses discretion to modify work practices and processes to achieve results or improve efficiency

• Explains technical information within the team