What You'll Do
As a Field Service Engineer, you'll serve as Applied's direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you'll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team.
Role Responsibilities:
- Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment
- Use digital analytics for troubleshooting
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- Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers
- Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
- Coordinate and communicate directly with customers
- Fulfill additional duties, as assigned
Minimum Qualifications:
- Completion of a Bachelor degree, in a relevant field.
- Basic mechanical aptitude
- Willing to learn and interpret electrical and mechanical schematics
- Experience diagnosing and resolving basic technical challenges
- Effective written and verbal communication skills
- Basic knowledge of Microsoft Excel, Word, and PowerPoint
Preferred Qualifications:
- 1-2 years of work experience in customer/field service support, or a related technical field
- Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics
- Familiarity with hand tools and their appropriate usage, including digital multimeters
Physical Requirements:
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Qualifications
Education:
Associate's Degree (Required), Bachelor's Degree (Required)
Skills
Certifications:
Languages:
Years of Experience:
1 - 2 Years
Work Experience:
Additional Information
Shift:
Overtime Eligible (Ireland)
Travel:
Yes, 10% of the Time
Relocation Eligible:
No
Referral Payment Plan:
None
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.