Imagine what you can do here. Apple is a place where extraordinary people gather to do their lives best work. Together we create products and experiences people once couldn't have imagined, and now, can't imagine living without. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do.
Description
APPLE INC has the following available in Cupertino, California and various unanticipated locations throughout the USA. Manage costs for warranty, seed stock, repairs and out-of- production replacement parts across all regions and repair channels. Design repair and replacement supply chain to secure continuity for system level ("Level 1") repairs at the lowest possible supply chain cost and at the highest service level for Apple customers. Lead recovery plans and execution when global supply falls short of demand. Drive continuous improvements and efficiencies within the supply chain and ensuring full support throughout the service phase of the product lifecycle. Ensure that Apple's internal systems and processes are capable of redeeming the full value of warranty terms with suppliers. Drive system and process enhancements to increase our scope and eliminating all costs associated with in-warranty support. Work with engineering team and suppliers to verify the root cause and identifying failure rate, assessing the financial impact with Finance, Business Insight and Business GCM teams. Negotiate with supplier to settle claim amount, setting up payment plan and ensuring supplier fulfills financial responsibilities. Manage suppliers' performance in Service Operations through Quarterly Business Review (QBR) and Supplier Performance Index (SPI) processes. Partner with commodity leaders in Operations (GSM) to negotiate contractual terms. Drive suppliers to enhance their infrastructure to support our developing business needs. Setting metric targets and overseeing the supplier's management of their repair/screening operations. Evaluating supplier's capacity and managing to the required demand levels. Monitor suppliers' planning and procurement activities and their compliance with Apple's cost, quality and service level requirements. Lead AppleCare Post-Ramp Qualification (PRQ) projects for service component changes. Partner closely with planning, purchasing, finance Engineering and quality teams within AppleCare. International or Domestic travel required 10%. 40 hours/week. At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $223,538 - $227,600/yr and your base pay will depend on your skills, qualifications, experience, and location. PAY & BENEFITS: Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits: https://www.apple.com/careers/us/benefits.html. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Want more jobs like this?
Get jobs in Cupertino, CA delivered to your inbox every week.
Minimum Qualifications
- Master's degree or foreign equivalent in Business Administration, Operations Management, or related field and 3 years of experience in the job offered or related occupation.
- 2 years of experience with each of the following:
- Cost analysis for sourcing strategy
- Supply chain management to set up new supply chain
- Factory operations knowledge to ramp up suppliers
- KPI to set targets for vendors
- Manufacturing costs to verify suppliers' quotations
- Sensitivity analysis to identify variables for process improvement
- Supply demand analysis for continuity of supply management
- Order scheduling, shelf life and lead time to make decisions for material preparations
Preferred Qualifications
- N/A
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Submit Resume