Software Quality Engineering Manager - Find My Team

Apple Find My empowers people to locate their important items and loved ones in a privacy-first way. We solve large-scale problems while delivering beautiful, intuitive, and innovative experiences. We obsess over the details to deliver the future of location, tracking, and peace of mind to millions of customers across Apple's entire ecosystem. We combine innovative software and hardware to create products that celebrate the best of what Apple (and the world) has to offer. We are seeking extraordinarily talented Senior Technical Program Managers to help us achieve that goal for Find My. The Technical Program Managers in Find My lead cross-functional teams across Apple to deliver incredible user experiences across all Apple's range of hardware and platforms. They drive collaboration and alignment and bring clarity and focus to each program they own, helping us land complex technical systems on time and with low-drama. These high-ownership roles are focused on building polished, user-centric features that delight users and shape the future of location, tracking, and personal safety. We're looking for product-minded program managers who thrive at the intersection of user experience and execution. If you are passionate about consumer experiences and enjoy driving complex programs from concept to launch, we want to hear from you!

Description

Technical Program Managers in Find My deliver the right feature at the right time. It's a hands-on, cross-functional, and highly engaged role. A great PM is the beating heart of their team-driving alignment, clearing ambiguity, and pushing for quality every step of the way. As a Senior Technical Program Manager on our team, you will: Lead delivery of technically complex customer-facing features across Apple platforms-from concept through launch-with a focus on improving location accuracy, privacy, security, and the foundational Find My network infrastructure. Create an execution plan that accounts for product priorities and engineering feasibility, adapting it as the project progresses. Ensure all teams have clear expectations of deliverables across engineering, design, product, and data science, ensuring these land on time with high-quality, and using program skills to escalate and mitigate when things go off track. Drive the definition of priorities, scope, and success metrics while balancing technical feasibility with user value. Evaluate user experiences critically by becoming a user expert, and translating pain-points into plans for refinement. Communicate status, risks, and trade-offs clearly across teams and leadership, providing informed recommendations and options alongside issues. Represent your program with accountability and integrity across Apple's internal teams.

• Responsibilities in this role includes but are not limited to:
• Managing a team consisting of test development engineers, partnering with multiple engineering teams to develop and support Find My products and features.
• Creating innovative ways to automate and expand our software testing
• Compiling, analyzing, and presenting test results-ultimately driving and constantly improving Apple's product quality
• Ability to support pager-duty on a 24/7 as-needed basis
• Working with and leading other team members who are in different time-zones including Europe

• 4-8+ years of Program Management or Technical Program Management experience leading technical programs or cross-functional software initiatives in developer or business-facing products.
• Demonstrated success shipping client applications (e.g., iOS, macOS) and/or complementary web or backend services.
• Proven ability to collaborate closely with engineering teams and make technically informed decisions.
• Strong empathy for users and the ability to reason through product design trade-offs.
• Exceptional organizational skills, ability to track many moving parts at once.
• Exceptional written and verbal communication skills; comfortable engaging with technical and executive audiences alike.
• Proven ability to manage complex, cross-functional programs and drive alignment across stakeholders.
• Experience on projects with rapidly changing information, while also landing work along the way.

• Experience working with accessories or other HW
• Web and Services QE experience
• Ability to attract, retain, and grow people to create a self organized and highly empowered team
• Experience owning release decisions and project scoping