Summary
Posted: Dec 4, 2023
Weekly Hours: 40
Role Number:200526221
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. Apple Vision Pro is a revolutionary spatial computer that seamlessly blends digital content with your physical space. It will allow us to do the things we love in ways never before possible - all while staying connected to the people around us. The Vision Products Group (VPG) is looking for Senior Triage Automation Engineers to help us build cutting-edge applications for our next-generation interactive computing platforms. Imagine yourself facilitating the development of amazing applications built on top of Apple's most advanced technologies, while developing your expertise in spatial computing and augmented reality (AR). As a member of our organization you will assist us in crafting future products that will delight, inspire and empower millions of people.
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Key Qualifications
- Typically requires a minimum of 3 years of experience in tooling and automation development.
- Experience with scripting languages like Python, Javascript etc.
- Experience with debugging, regressions and bisection techniques.
- Strong analytical and problem-solving skills with a diligent mentality.
- Flexibility and ability to adapt in a dynamic environment.
- Excellent organizational skills.
- Excellent written and verbal communication skills.
- Familiarity with software engineering workflow systems - Jira, Github etc.
Description
As a Senior Triage Automation Engineer on our team you will be instrumental in designing and implementing solutions that help triage engineers at the frontline of identifying, analyzing, and prioritizing issues. You will not only improve the efficiency of triage, but also empower engineering teams to debug and root-cause-analyze issues in an optimal manner. Your contributions will be essential to continuously shipping highly polished application experiences on Apple Vision Pro, making you a key contributor to all stages of software development. With exceptional analytical and critical thinking skills you will observe and study triage processes across various apps, identify automation requirements and translate them into tools that significantly optimize the triage and debugging. You will have the opportunity to mentor and pass on design and development skills to other members of the team. As a technical leader on the team, excellent communication skills are a must in this role. In addition, the role will involve close interactions with engineering teams, QA, and management within Apple and hence requires exceptional collaboration skills. We are looking for an experienced, curious, and technically savvy teammate who can juggle a variety of tasks efficiently. As part of a versatile and dynamic team, you will be working on cutting edge technology, empowering the teams to do their best and enriching the lives of customers all around the world. You will also have mentorship/leadership opportunities and be instrumental in shipping Apple-quality experience
Education & Experience
BS / MS / PhD in Computer Science OR equivalent degree OR equivalent experience
Additional Requirements
- Experience with triage and root-cause analysis of issues for software that ships at-scale preferably with software that ships on Apple platforms (iOS, watchOS, tvOS etc.)
- Exceptional attention to detail to examine, debug and recognize failure patterns.
- Familiarity with Objective-C, Swift iOS.
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $125,800.00 and $229,400.00, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.