Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online (ASO) team, we are responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. The Senior Manager, ASO Readiness will lead high-performing teams responsible for strategizing, planning and successfully managing the launch of Apple products and programs worldwide. Aligning people, process and technologies, the teams will ensure the integrity of the launch moment and enhanced by delivering an exceptional customer experience. This leader is the advocate for the customer and represents the voice of ASO with partner teams, across Product Marketing, Marcom, Supply Chain Operations, Commercial, Finance, Digital Experience & Merchandising, Customer Care, Engineering, Legal and external partners.
Want more jobs like this?
Get Software Engineering jobs in Cupertino, CA delivered to your inbox every week.
Description
The Senior Manager, ASO Readiness is a natural leader and facilitator; a strategic problem solver who can "connect the dots" at multiple levels; is driven, organized and detail oriented; communicates with ease at all levels; is adept at facilitating actions and resolving conflicts; manages through relationships and influence; thrives in a dynamic ambiguous environment; and displays grace under fire. In this role, you will be responsible managing and mentoring managers and individual contributors to deliver strategic Apple and Retail priorities. Responsibilities of the team include: stitching across multiple cross-functional regional and global teams, ensuring alignment of plans and objectives, continuously tracking and mitigating risks, and delivering flawlessly for customers worldwide, with deep functional and technical knowledge of end-to-end Online operations. The Senior Manager, ASO Readiness owns and is accountable for the integrity of the Apple product launches, promotions and critical retail priorities, and ensures a seamless and best in class end-to-end online experience. Responsibilities include: - Change agent. Leading high-performance & high-impact teams, through highly ambiguous and fast-moving, and confidential workstreams. Leading teams through fast-evolving corporate and organizational priorities. - Manage communications with leadership teams, presenting complex topics and influencing strategic decisions - Develop clarity of vision for their team/function and inspires teams to action - Drive for closed loop management system, with a continuous focus on process improvements, efficiency, agility, and scalability - Promote a culture of steadfast pursuit of excellence, focused on agility and innovative solutions - Cultivate a positive and motivating work environment by promoting teamwork, diversity, inclusion and positive employee relationships. Coach, guide and develop each individual in their growth and career journey.
Minimum Qualifications
- 7+ years people management experience including 3+ years managing managers/senior individual contributors, responsible for leading a large team of people or large/complex activities within their portfolios
- Proven ability to lead by example and develop team members
- Experience implementing projects or initiatives showcasing strong influencing skills & coordinating members from varying teams to work towards one goal/outcome
- Experience working cross-functionally across multiple levels of a highly matrixed organization
- Strong analytical capabilities with good business insight
- English business proficiency
- BA/BS in Business Management or equivalent experience
Preferred Qualifications
- Experience in eCommerce, Internet, or multi-channel environment with relevant technical and business acumen.
- Demonstrated success in influencing strategy and direction through data driven insights.
- Exceptional communication, storytelling, and presentation skills.
- Experience with org design, talent calibration & development
- Demonstrates Apple's values of inclusion and diversity.
- MBA/MA or advanced degree preferred
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $222,600 and $334,900, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Submit Resume