Engineering Project Manager (Learning and Development), IS&T Enterprise Systems

The Apple IS&T SAP Learning & Development (L&D) team focuses on helping to enable a culture of innovation and learning, to foster everyone's growth and development. Learning and development opportunities are developed and delivered across a variety of critical areas, and include large-scale cross-functional initiatives to drive employee engagement within SAP Orgs within Apple. Apple IS&T SAP L&D team is looking for a detail oriented and dedicated individual, who has experience in running training programs and deep understanding of L&D principles and a willingness to invest in people growth and development.

Description

The Learning and Development Lead role will work closely with leaders and cross-functional partners to identify needs and opportunities for functional and technical training and development. This role will be responsible for leading the day-to-day operations of Apple's SAP Learning and Development team. Drive and deliver key Strategic initiatives focused on New Hire readiness and Upskill existing employee on Emerging technologies.

• Lead a team of technical trainers and project managers to enable key deliverables
• Own L&D strategic roadmap for all employee onboarding, technical training, and employee development programs.
• Oversee content development to ensure team deliverables are high quality and meet organization requirements.
• Collaborate with other IS&T leaders, the People Team, and Apple University to understand, evolve, create, and respond to training opportunities and initiatives to develop best in class learning solutions.
• Evaluate, track, and report on the impact of training and programs to senior leadership.
• Identify new opportunities and evaluate existing opportunities to improve training measures.
• Support org readiness & training programs for roll-out of new tools, processes, & people development initiatives. Focus on AI powered Learning platforms
• Drive innovative approaches to L&D that engages and excites learners through new learning methodologies and guide process/policy improvements.
• Identify process improvement opportunities (marketing, tools, workstreams, systems) and drive solutions from conception through implementation.
• Drive Innovation and roadmap of delivering GenAI Learning platforms

• 5 years of experience developing and facilitating technical learning programs such as courses, case studies, and tutorials for software engineering or other technical areas
• 5 years of experience in engineering, information design, training and development, program management, or a related field
• Experience with digital, live-streamed, and in-person event environments, platforms, and tools
• Bachelor's Degree in Computer Science, Business, Organizational Leadership, Adult Learning, Instructional Design, or equivalent work experience, required

• Leadership experience in developing and motivating talent
• A passion for training, development, and technology-focused solutions
• A firm grasp of training principles and methodologies, or the ability to quickly learn in this area
• Demonstrated success consulting with senior leaders and partners and synthesizing needs into program plans
• Excel at program management-setting goals, developing project plans, managing delivery, mitigating risks, measuring outcomes, and reporting on impact
• Outstanding interpersonal skills, to foster close collaboration between teams and leaders
• A focus on the employee experience to enhance growth and development programming
• Curiosity and forward thinking, with a passion to improve and simplify processes
• Integrity and respect for confidentiality
• Excellent written and verbal communication skills, attention to detail, and the ability to work with minimal supervision
• Demonstrated experience working on large, multi-functional projects
• Strong decision making and prioritization skills; have experience driving sophisticated production schedules with dependencies and challenging priorities
• Ability to build rapport, credibility and influence across a large, matrixed organization
• Comfortable upholding interpersonal values and standard methodologies, while balancing competing time-to-market pressures and maintaining business relationships
• Possess a passion for effective communication, both written and verbal, with technical and non-technical multi-functional teams
• Passion for delivering an excellent user experience for both business-users and customers