Engineering Manager, Panic Triage
The Core OS team is looking for an exceptional engineering manager to lead a team focused on panic triage, and developer tools that enable Apple's operating systems to achieve world-class reliability. You will own the tools, systems, that detect, analyze, and classify kernel panics and low-level crashes across Apple platforms - and develop tools that empower engineering teams to rapidly root-cause and prevent regressions.
Description
Lead a team of engineers responsible for triaging system panics and critical kernel-level issues across macOS, iOS, watchOS, and tvOS.Build and evolve automated pipelines that detect, de-duplicate, and prioritize panic signatures for engineering teams.Develop internal diagnostic and debugging tools used across Apple to analyze device health, kernel events, and crash telemetry. Partner with Core OS, Hardware, and other SWE teams to improve on-device diagnostics, including lightweight monitors and self-healing systems.Drive post-mortem analysis and root-cause tracking, ensuring regressions are detected early and fixed efficiently.Champion improvements in panic data quality, symbolication coverage, and automation of triage workflows.Mentor engineers in systems debugging and diagnostic tool design.Collaborate closely with privacy and security teams to ensure all diagnostic data meets Apple's user privacy standards.
Responsibilities
- Manage the Panic triage & tools team and develop and grow a strong team of senior systems engineers.
- Define and drive the vision, multi-year roadmap, and execution strategy for the platform in partnership with senior cross-functional leaders across Apple.
- Attract, develop, and retain top talent while fostering a technical culture of innovation, collaboration, and excellence.
- Nurture and grow technical leaders within the SHIP organization.
- Drive engineering quality, scalability, and reliability for the platform.
Minimum Qualifications
- BS/MS in Computer Science, Electrical Engineering, or equivalent experience.
- 8+ years of experience in systems software, embedded, or diagnostics development; 2+ years in technical leadership or management preferred.
- Strong technical depth in operating system internals (kernel, drivers, memory management, logging, crash reports).
- Hands-on experience with panic log decoding, symbolication pipelines, or related telemetry systems.
- Experience designing and managing triage systems that classify and prioritize issues at scale.
- Proficiency in tool development using Python, Swift, C/C++, for automation and diagnostics.
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Preferred Qualifications
- Familiarity with crash reporting frameworks (e.g., CoreDump, PanicReporter).
- Experience with kernel instrumentation or equivalent CPU tracing technologies.
- Knowledge of ML-based log classification or anomaly detection techniques.
- Experience contributing to tooling used by other engineers (internal frameworks, dashboards, or automation script
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $228,100 and $393,800, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
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