The Shared Services Operations (SSO) team at Apple is looking for a dynamic and motivated SSO Analyst. This role requires an ambitious self-starter with a strong work ethic, proven analytical capabilities, ability to influence, and excellent communication / collaboration skills. It will involve technical expertise with internal tools and expert data visualization / report building. This role will also identify and lead process /tool improvement projects inside the Reseller Operations (RO) department.
Description
Responsible for identifying and analyzing trends, developing measurable ways to drive efficiency and process improvement Streamline data processes and provide data-driven insights with automated solutions using advanced analytics tools Leverage advanced technology to drive automation and solve complex business problems Prepare and present recommendations to management and partner teams using executive summaries of key data, metrics, and resolution plans Partner cross-functionally to develop insights into existing processes and business problems to create and drive a path forward
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Minimum Qualifications
- Bachelor degree in Supply Chain Operations, Business, Business Analytics, Mathematics, Computer Engineering/Science
- 5 years experience in Operations or related field
- Self-starter with advanced technical and analytical capabilities, demonstrated experience with data preparation and visualization
- Analytics experience interpreting business issues and deploying analytical solutions
- Proficiency with data science programming languages (e.g. Python), data visualization (e.g. Tableau), SQL, and Excel
- Prioritizes workload, managing multiple and often competing tasks, and meets deadlines for a variety of deliverables
- Solution oriented and self-motivated; able to function effectively when working independently or in a team
Preferred Qualifications
- MBA, Masters Degree in a related field
- Ability to both think strategically and execute tactically, with high attention to detail
- Cuts through ambiguity and can rapidly understand complex business processes and details
- Excellent verbal and written communicator with the ability to tailor the message to the audience
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
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