Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Apple's WW Channel Sales Programs (CSP) organization focuses on developing and deploying worldwide sales programs and best practices to deliver an extraordinary customer experience in the channel and drive Apple Channel sales. With deep functional expertise in digital, physical, and people enablement spaces, our WW CSP team closely collaborates with many cross-functional groups at worldwide and regional levels. We are looking for a candidate to manage the ongoing roll-out of a new generation AI/ML tool that aims to provide a platform for unified performance analytics of our channel programs. The candidate should have a passion for Apple, technology, analytics, and the customer experience. The successful candidate will have a strong work ethic and the ability to prioritize effectively and work independently. Being self-disciplined and proactive is a must for this position.
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Description
- Develop deep understanding of CSO processes and operational understanding of CSO Programs. - Execute end-to-end engagement plan for one of our Channel Next Generation AI/ML Programs related to Performance Analytics, engaging cross functionally with the CSO Product team, WW Sales Finance Teams, CSO Programs team and Geo teams. - Develop a good understanding of Channel Programs health metrics and ensure they are accurately reflected on the new platform. - Ensure performance KPIs are aligned and agreed across all the CSO programs teams. - Execute all geo related aspects of the Next Generation AI/ML Program, from the earliest stages of pilot through to all subsequent expansion waves. - Work cross functionally to deliver all vital program sell-ins with the geos teams across sales and finance. - Manage all geo-facing operations projects, setting priorities with measurable objectives, monitor and report on process, progress, and results. - Lead the roll out strategy and co-develop expansion proposals with SME teams. - Ensure leadership, as well as key stakeholders, have consistent access to and understanding of progress, roadblocks, and reporting against key milestones and goals.
Minimum Qualifications
- 10+ years proven experience delivering reporting and analytics tools and/or digital solutions programs
- Experience in driving delivery, change management, and adoption of new reporting and/or analytic tools
- Highest level of ethics, values, integrity, and trust
- Solid track record meeting deadlines in a fast paced environment
Preferred Qualifications
- 3+ years of experience working in a geo highly preferred
- Proven understanding of business KPIs
- Mastery in stakeholder engagement and communications across leadership and partner teams; track record of understanding their business problems and documenting them in a brief that can be handed over to the Product team
- BS/MS degree preferred
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $170,200 and $255,400, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
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