Requisition #: 16676
Our Mission: Powering Innovation That Drives Human Advancement
When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.
Innovate With Ansys, Power Your Career.
Summary / Role Purpose
The primary responsibility of this position is the continuous improvement and development of the Ansys Channel Partner Certification program to ensure channel partners possess the necessary skills and knowledge to effectively represent and sell Ansys' products and services. Working with other departments, it is the responsibility of this position to design and maintain training curricula, coordinate and deliver training sessions, and assess partner performance. This role collaborates closely with internal teams and partners to align the certification requirements with business objectives, tracks certification progress, and ensures partners remain up to date with the latest product offering and best practices. The specialist also gathers feedback to continuously improve the certification program, support customer satisfaction, and the overall growth and success of the channel partner network.
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Key Duties and Responsibilities
- Maintain and enhance the infrastructure and tools used to build a best-in-class certification program.
- Maintain and update the certification tests and questions databases.
- Develop high level plans, processes, and tools to ensure the certification program is aligned with channel program short-term and longer-term growth objectives.
- Collaborate with Sales, ACE, Marketing and BU Development as needed to collect and organize training and certification materials for sales reps, Application Engineers and other roles.
- Identify gaps and challenges with the certification program, propose solutions, and carry out implementation of such solutions to achieve continuous improvement.
- Deliver training in areas of expertise related to fluids, mechanical, electronics, and new products.
- Drive customer satisfaction within the Channel Partner customer base through surveys and other innovative methods.
- Conduct channel partner customer surveys and communicate results to partners to ensure follow-up and resolution of complaints, and ensure remedies are implemented (additional training, process changes, additional capacity, etc.)
- Develop, automate, and maintain reports and metrics to enable effective execution of the training and certification program, and customer satisfaction metrics.
- Support quarterly reports and scorecards for each channel partner to help bring visibility to accomplishments, progress towards yearly goals, and identify challenges.
- Identify and communicate issues quickly to management and recommend solutions for improvement.
- Other job-related duties may be assigned by management from time to time.
Minimum Education/Certification Requirements and Experience
- Bachelor's degree
- A minimum of 5 years of experience in engineering simulation or PLM industry, including 3 years of industry applications experience.
- Practical knowledge of CAD, FEA, CFD, and EMAG and other engineering software technologies.
- Self-motivated, strong problem-solving skills, and able to work independently.
- Strong knowledge of Excel, other Microsoft tools, reporting and data analysis.
- Strong planning and project management skills.
- Strong verbal and written communication, organizational, and leadership skills.
- Strong teamwork and collaboration with colleagues across Ansys and partners.
- Travel 15%+ required, including international.
Preferred Qualifications and Skills
- Bachelor's degree in engineering or other technical discipline
- Drive for results
- Ability to leverage cross-functional resources necessary for a successful training and certification program.
- Understanding of digital transformation business drivers, cloud computing, IOT, Electrification, Digital Twin, Additive Manufacturing trends and their impact on customer opportunities.
- Good understanding of competitive products.
- Strong skills in using tools such as Power BI, Power Flow, Power Automate, Advanced Excel functionality and scripting.
At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: our commitments to stakeholders, our values that guide how we work together, and our actions to deliver results. As ONE Ansys, we are powering innovation that drives human advancement
Our Commitments:
- Amaze with innovative products and solutions
- Make our customers incredibly successful
- Act with integrity
- Ensure employees thrive and shareholders prosper
Our Values:
- Adaptability: Be open, welcome what's next
- Courage: Be courageous, move forward passionately
- Generosity: Be generous, share, listen, serve
- Authenticity: Be you, make us stronger
Our Actions:
- We commit to audacious goals
- We work seamlessly as a team
- We demonstrate mastery
- We deliver outstanding results
VALUES IN ACTION
Ansys is committed to powering the people who power human advancement. We believe in creating and nurturing a workplace that supports and welcomes people of all backgrounds; encouraging them to bring their talents and experience to a workplace where they are valued and can thrive.
Our culture is grounded in our four core values of adaptability, courage, generosity, and authenticity. Through our behaviors and actions, these values foster higher team performance and greater innovation for our customers.
We're proud to offer programs, available to all employees, to further impact innovation and business outcomes, such as employee networks and learning communities that inform solutions for our globally minded customer base.
WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS
At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively, we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. Ready to feel inspired? Check out some of our recent customer stories, here and here.
At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.
CREATING A PLACE WE'RE PROUD TO BE
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).
For more information, please visit us at www.ansys.com
Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.