Summary / Role Purpose
Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys' business. As a subject matter, industry and Ansys solutions expert, you will use advanced-level engineering knowledge to provide technical pre-sales support, perform professional services, and help guide Ansys product roadmap based on customer requirements. You will consult with customers on simulation-based solutions in support of their key business initiatives, lead project teams to create pervasive simulation solutions and mentor junior engineers.
Key Duties and Responsibilities
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- Lead in coordinating and executing all technical activities throughout the sales opportunity lifecycle such as technical discovery, negotiate technical success criteria, product presentations, demonstrations and evaluations. Work independently within multi-disciplinary teams
- Help guide complex sales engagements to successful outcomes using subject matter expertise and industry knowledge
- Interact with customers to understand their key business initiatives, product design needs and engineering design workflows; analyze how to address customers' requirements using Ansys products and platform, articulate Ansys' value proposition to Executive level audiences
- Lead project teams to create differentiating simulation solutions using the Ansys platform and products; deploy the solutions within customers' design workflows
- Mentor junior engineers
- Collaborate with the Ansys product development teams to guide Ansys product roadmap; lead project teams testing new releases of Ansys products on industrial problems, develop application best practices
- Participate in corporate initiatives to further enhance Ansys technology, processes and people skills
- Support Ansys field and digital marketing, author conference presentations
- Contribute to consulting services, conduct intermediate and/or advanced training classes
- Collaborate with sales management to define/optimize High Tech industry Growth strategy and execution.
- Provide ATC service for High Tech industry key accounts according to "8-Pillars | Sales fundamentals".
- Lead the Frontier technology deployment, such as Electrification, AI, PIDO, MBSE in selected key accounts.
- Tightly collaborate with BU to 'Be the voice of customers' requirements and enhancement.
Minimum Education/Certification Requirements and Experience
- Required education and degree type: BS or MS or PhD in Mechanical/Chemical/Aerospace/Electrical Engineering or related field
- Required minimum years of professional experience in an engineering software environment: BS+8, MS+6, or PhD+3
- Subject matter expert in one or more relevant disciplines within Ansys' business and is/will be sought out for advice by other Ansys engineers
- Demonstrated understanding of engineering practices and product development, experience with building solutions using simulation technology and deploying those solutions within customers' engineering workflows
- Track record of delivering exceptional customer outcomes and revenue impact
- Strong leadership and mentoring skills
- Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
- Ability to organize and manage multiple projects which are complex in nature, possesses a sense of urgency
- Projects a professional image and demonstrates business acumen, driven to succeed
- Ability to travel domestically up to 25% of time
- Experience in consulting customers on business process design and optimization
- Self-starter who possesses a sense of urgency, strong organizational and follow up skills
- Willing to evolve in a dynamic and innovative environment, eager to learn
Preferred Qualifications and Skills
- Preferred education and years of professional experience in an engineering software environment: BS+12, MS+10, or PhD+7
- 4 years of experience in application engineering, customer support, or consulting services type customer facing roles using engineering software
- Ability to interact effectively with senior business managers and C-level executives
- Ability to travel domestically up to 50% of time
- Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
- Good understanding of enterprise class product development systems like SLM, SPDM, ERP, ALM, TDM, MIM/IMM, PDM, PLM (e.g. Aras Innovator, Siemens Teamcenter, Dassault ENOVIA or 3DEXPERIENCE, MSc SimManager, MSc MaterialCenter)
- Basic understanding of programming languages such as: python, C# (.NET), Javascript, HTML,
- Experience with DevOps/continuous integration and deployment
- Practical knowledge of agility and agile project management