Project & Program Management Forms Consultant - National General

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description
The Enterprise Project/Program Management Forms Consultant is accountable for leading most aspects of multiple low complexity projects or programs under the mentorship of a more senior project/program manager. This includes providing business knowledge, technical support, test planning and test scenario execution to successfully implement system changes. The projects or programs the employee manages have a low level of risk, organizational span, business complexity, team size, and interdependencies.

• Plan and implement most aspects of projects or programs
• Conducts forms testing and reviews the quality of the form
• Understands the elements of form design, length, field placement and proofing of text
• Understands application forms, contact forms and conditional forms
• Assesses and reports health of all projects or programs objectively, providing project transparency and accurate status updates
• Prepares test plans and executes scenarios for functional and regression testing, approves project implementation and verifies production output
• Works with business and developers to ensure a common, consistent product for all states and lines of business for internal and external system customers
• Document requirements and software defects and work with business users, business analysts and developers to ensure a quality product
• Reviews and research production problems; determines impact of issues on the business units, develops alternative work processes until issues are resolved
• Engages appropriate stakeholders in risk identification and mitigation
• Provides direction and oversight throughout project lifecycle to meet business requirements
• Drives achievement of project or program success factors
• Coordinates, documents, and communicates with stakeholders throughout the project
• Proactively identifies, resolves, and escalates (as needed) projects or program risks/issues
• Achieves desired business results by thoroughly understanding business objectives