Loss Drafts Associate III

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. It's how we've become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.

Job Description
The Loss Drafts Associate lll is responsible for performing loss draft and property damage requirements including processing documents, ordering and reviewing inspections, working loss draft queues and evaluating exceptions. This role supports borrowers and contractors by providing detailed information on how to progress a claim file, de-escalate calls and process complaints, and handle disbursement of claim funds.

Key Responsibilities

Responds to written and verbal customer requests, inquiries in a timely and professional manner

Validates documents pertaining to claim

Orders and reviews inspection results

Requests claim funds when applicable

Follows standard procedural guidelines for performing tasks

Assists with cross training inbound representatives on borrower follow up queue

Updates records and note system

Backs up as needed to meet client requirements and SLA's

Verifies claim check deposits

Processes draws/draw approvals and payee header requests for claims

Education

High School Diploma or GED (Preferred)

Experience

0-2 years experience (Preferred)

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

In the event you need assistance or accommodation in completing your online application, please contact Integon via WhatsApp at 664.203.4492

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