Digital Product Manager - Observability

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description
The Architecture Compute, and Engineering organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community.
As a Digital Product Manager in the ACE organization, you'll be contributing towards defining, delivering, and managing the lifecycle of one or more products ensuring they meet the needs of the customers and align with the company's strategic goals. This role requires a blend of strategic thinking, technical understanding, and business acumen.
A career as a Digital Product Manager is both challenging and rewarding, offering the opportunity to innovate and shape the future of digital products. Ideal candidates are strategic thinkers with strong technical and communication skills, capable of driving product success in a fast-paced environment.

Key Responsibilities (All Levels)

• Lead the strategy, roadmap, and execution of digital observability and monitoring products, ensuring alignment with engineering and operational goals.
• Collaborate with cross-functional teams to define product requirements focused on end-to-end observability practices covering log analytics, metrics, traces for application, infra, database and network monitoring.
• Drive adoption and continuous improvement of observability and event notification platforms to enhance system reliability and performance insights.
• Analyze user feedback and telemetry data to prioritize features that improve troubleshooting workflows and reduce mean time to resolution (MTTR).
• Stay current with industry trends in observability, SRE practices, and monitoring technologies to inform product innovation and differentiation.

Qualifications (All Levels)
Education: 4-year bachelor's degree or equivalent work experience, degree in Business, Marketing, Computer Science, or a related field a plus.
Experience with Agile methodologies and product management tooling
Technical Skills: Understanding of development processes, human centered design, UX/UI design, and digital marketing
Analytical Skills: Proficiency in data analysis and interpretation to inform product decisions.
Communication Skills: Excellent verbal and written communication skills.
Leadership: Proven ability to lead and inspire cross-functional teams.
Problem-Solving: Strong problem-solving skills and creativity in finding solutions.
Experience in networking, identity management solutions, infrastructure as code, automation, data analytics, or cloud solutions preferred.
Product experience in End User, Network, Compute, or Platform as a Service preferred.

Additional Responsibilities & Qualifications (Sr. Cons II)
Operates as a product manager with minimal guidance; can act as a practitioner in low complexity products
Conducts appropriate product ceremonies
Influences product direction, backlog, & roadmap
3+ years of product management experience.

Additional Responsibilities & Qualifications (Lead)
Operates and drive the product strategy & roadmap independently
Demonstrates refined & more advanced product management skills
Influences across product management peers within the product family, as well as across the product managing engineer & platform consultant
5+ years of product management experience

Additional Responsibilities & Qualifications (Expert)
Will lead a product of significant scope & complexity
Influences across product management peers across the ACE organization, as well as influencing the engineering & architecture trades as well
Drives optimization of product ceremonies for maximum efficiency of the product team
Operates as a 'coach' within our organization partnering & mentoring early-in-trade product management peers across the ACE and broader technology organization; a known expert in the organization

7+ years of product management experience.

Skills
Agile Methodology, Analytics, Business Case Analyses, Cross-Functional Teamwork, Database Monitoring, Log Analysis, Mean Time to Repair (MTTR), Network Monitoring, Product Management, Product Roadmapping, Product Strategies, Roadmapping, SRE Observability, Systems Thinking

Compensation
Compensation offered for this role is $104,000.00 - 187,625.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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Client-provided location(s): Flexible / Remote

Job ID: allstate-149036661

Employment Type: OTHER

Posted: 2025-09-13T18:45:56