Associate - Operations
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
This role will work more independently to provide low to medium complexity analytical support to various areas of the organization. In addition, the individual will be responsible for supporting several business processes that exist within the team. Project work includes, but not limited minor & major initiatives, basic to moderately complex data validation and other projects that are basic to moderately complex in nature.
Key Responsibilities
Summarizes documents and enters claim system notes
Documents a claim file with notes, evaluations, and decision-making process
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Contacts third-party carrier to review liability and subrogation response, and obtains information regarding decision to reduce amount paid
Monitors collection of subrogation recoveries and follows-up with third-party carrier as needed for subrogation payment
Education and Experience
0-18 months of related experience
Bachelor's degree or equivalent experience
Supervisory Responsibilities
This job does not have supervisory duties.
Education & Experience (in lieu)
0-18 months of experience; bachelor's degree preferred
Intermediate proficiency in Microsoft Office suite
Intermediate computer skills with Microsoft Office (Word, Excel, Outlook, PowerPoint) required
Excellent verbal, written and interpersonal Communication skills
Eye for detail and accurate preparation of Demand packages
Excellent knowledge of Subrogation cycle
Knowledge / Experience of Subrogation/Salvage is preferred
Ability to utilize available tools to capture information pertaining to scope of damages associated with the loss
Live through a continuous improvement culture and leverage tools and technology to enhance personal competencies and help meet org level goals
Primary Skills
Business Support, Client Facing, Consumer Protection, Quality Control (QC), Service Delivery
Shift Time
Recruiter Info
Shital Holambe [C]
shon4@allstate.com
About Allstate
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.
The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization's business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.
Learn more about Allstate India here.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long-Term Disability
- Short-Term Disability
- HSA
- FSA
- Mental Health Benefits
- On-Site Gym
- Pet Insurance
- Virtual Fitness Classes
- Health Reimbursement Account
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
- Adoption Leave
- Family Support Resources
- Adoption Assistance Program
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
- Work-From-Home Stipend
- Four-Day Work Week
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Pension
- Financial Counseling
- Relocation Assistance
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Internship Program
- Promote From Within
- Mentor Program
- Lunch and Learns
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program
Company Videos
Hear directly from employees about what it is like to work at Allstate.