Application Developer Consultant II
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
We're seeking a mid-level Chatbot Developer to join our enterprise team focused on delivering intelligent, omnichannel customer support experiences. You'll work at the intersection of conversational design and backend engineering, building scalable, high-performing chatbot solutions using AWS services like Lex, Lambda, DynamoDB, CloudWatch, and Connect. If you thrive in a collaborative, employee-friendly environment and love solving real-world problems with curiosity and ownership, we'd love to meet you.
Responsibilities
- Develop and maintain AWS Lambda functions for intent fulfillment
- Integrate chatbot workflows with backend systems and APIs
- Optimize performance, reliability, and scalability of chatbot services
- Manage deployments and monitor health using CloudWatch
- Collaborate with UX and product teams to apply design thinking to conversational flows
- Build and maintain omnichannel chatbot experiences across voice, chat, and other customer touchpoints using AWS Connect and Lex
- Troubleshoot issues across the AWS stack and continuously improve system resilience
- Document technical solutions and contribute to knowledge sharing
Want more jobs like this?
Get jobs in Bangalore, India delivered to your inbox every week.
Requirements
- 2-4 years of experience in chatbot development or backend engineering
- Strong proficiency inNode.js and JavaScript
- Hands-on experience with AWS Lex, Lambda, DynamoDB, CloudWatch, and Connect
- Solid understanding of RESTful APIs and asynchronous programming
- Excellent communication and collaboration skills
- Demonstrated ownership and curiosity in solving technical challenges
- Experience working in enterprise environments is a plus
Primary Skills
Application Development, Code Reviews, Design Documents, Technical Requirements, Test Planning
Shift Time
General Shift (India)
Recruiter Info
Sunita M
maabd@allstate.com
About Allstate
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.
The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization's business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.
Learn more about Allstate India here.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long-Term Disability
- Short-Term Disability
- HSA
- FSA
- Mental Health Benefits
- On-Site Gym
- Pet Insurance
- Virtual Fitness Classes
- Health Reimbursement Account
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
- Adoption Leave
- Family Support Resources
- Adoption Assistance Program
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
- Work-From-Home Stipend
- Four-Day Work Week
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Leave of Absence
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Pension
- Financial Counseling
- Relocation Assistance
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Internship Program
- Promote From Within
- Mentor Program
- Lunch and Learns
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program
Company Videos
Hear directly from employees about what it is like to work at Allstate.